Denise Eayrs Email & Phone Number

Oakville, On

Produced operational manual for the use of HEN staff

Toronto, Canada Area

Delivered the implementation core enterprise services in a high paced environment providing solutions for rapid deployments for the enterpriseWorked closely with application project team to integrate applications to core enterprise servicesAccountable for reporting on all aspects of project delivery to multiple stakeholders and programsManaged multiple teams in delivering technical applicationsManaged multiple project budgets of up to $1M

Toronto, Canada Area

Successfully implemented an Enterprise Risk Application in support of Operational Risk, Business Continuity Management and Disaster recovery, and regulatory reporting (Basel), as well as the build of an operating model to support the system. The project included multiple work streams with 4 major stakeholders and a budget in excess of $5mAccountable for integration of the application to source applications and external vendor applicationsResponsibility for management of both the application vendor and implementation consultants, was transferred to my project team when timelines and budgets had been exceeded; managed the creation of a revised plan and implemented the project within the revised plan datesDelivery included build of new enterprise server infrastructure to support the COTS applicationAccountable for project communications to multiple business sponsorsManaged both the application vendor and implementation consultantsManaged a team 12 – 20 people

Managed the implementation of an application to support the IT Infrastructure financial and costing systemContract included both the IT and the Business Project Manager rolesManaged the SaaS vendorManaged a team of 10 peopleManaged the decommission of Treasury, Fraud and Risk systems for international bank divestiture

Provided consulting services to an organizational transformation program for a pension fund administratorProvided recommendations on detailed roadmaps for delivery of the transformation programProvided recommendations on implementation of SDLC and PMLC standard processes to the PMO (Project Management Office)Implemented issue and risk management processes

Project manager for corporate GL replacement project using PeopleSoftProduced integrated project plan for multiple projects to implement a corporate wide General Ledger replacementImplemented issue and risk management processes

Toronto, Canada Area

Managed the Implementation Team of 10 for the phased implementation of projects within a large multi-year programThe program comprised projects to upgrade and replace systems to support Commercial Account ManagersThe projects included Commercial Lending, CRM, Account Manager Accreditation and Client Information Consolidation.Managed the Change Management and Communications work streams through the implementation.Responsible for planning and tracking progress; reporting on status; management of issues and risks

Toronto, Canada Area

Managed a team of 20 Developers and Business Systems Analysts responsible for development in mainframe, UNIX and .Net environmentsThe project work included systems integration, ETL, data warehousing using a variety of technologies including Adabas/Natural, Visual Basic, C#, SQL, Oracle, Business Objects, MQSeries and Crystal ReportingThe applications included Investment Fund Accounting, Foreign Exchange, Basel Reporting, Derivatives, and Custody Systems.Responsible for resource management and management of quality of work

Toronto, Canada Area

Consulted on Vendor Application Package Evaluation and ImplementationProduced the Systems Requirements Specifications and Use Cases for Risk Assessment Application (including Basel reporting)Conducted Vendor Application Package evaluation and reported the results to the project sponsor

Toronto, Canada Area

Successfully implemented the OpenPages application as the Enterprise Risk and Control System for the Bank on time and to budgetManaged the EORM team of 7 team members through High Level Requirements and RFP process for sourcing an application package to address the areas of Operational Loss (Basel reporting), Compliance and SOX Requirements Definition; Supplier Evaluation and Procurement phasesProvided project management services to the project team responsible for implementation of the application package for the Compliance groupManaged the team and the vendor through the application configuration process; implemented the application and produced detail plans and schedules for roll-out and on-going maintenance of the system.Responsibilities included project planning and tracking; financial tracking; and management and reporting of issues and risks

Toronto, Canada Area

Managed the Operational Risk Project as part of the Basel ll ProgramProduced Project Documents for all eight projects in the workstream. Managed the budgeting and scoping exercises for these projectsResponsible for project planning and tracking of progress; management of issues and risks; and reporting of status to management and the PMODeveloped Business Requirements for three phases of the Operational Risk system; worked closely with the development teams in producing the design documents for these phasesManaged communication on requirements with outsourced development company based in India.

Toronto, Canada Area

Created Standards for newly created PMO.Provided PMO support for Call Centre Optimization Project and for Enterprise-wide data warehousing project.

Toronto, Canada Area

Development Manager, Development Application Support : Headed a newly created department of 26 team members responsible for third level application support for over 100 applications, including the core operational applications, marketing Intranets, payroll and various management tools.Developed and implemented processes to manage work between this department and software engineering group. Resulted in better management of budgets and greater client satisfaction due to improved reporting and work management.Managed initiatives to improve integrity of the system. These initiatives led to a significant reduction in number of overnight batch failures and staff overtime.Development Manager, e-Development:Development Manager for team of 20 to 30 people responsible for development and maintenance of on-line full service brokerage, marketing internet sites and internal intranets. Managed the delivery of 6 weekly upgrades to Web-based trading system for full service brokerages. The upgrades consistently improved functionality and integrity of the system. Dramatically reduced required effort for the actual implementation of a new release into production.Led the implementation of SEI/CMM (Software Engineering Institute’s Capability Maturity Model)Managed the team through a series of re-organizations, with a high rate of staff retentionReduced the departmental costs by 25%. (Budget in excess of $10m)Managed the vendors of third party services and applications.Project Manager, e-Development:Project Manager for web-based development projects. Environments: Unix, Windows, WebsphereManaged the outsourced development and implementation of an intranet site that was developed on a Microsoft platform.

Uganda

Project Manager for outsourced software development project. Turned around a project for a sugar producer in Uganda that had been underway for two years without any applications being implemented. The project consisted of outsourced development of Financial, Payroll and Inventory Systems on an Oracle /AIX / Windows NT platform with custom applications. The software house was based in South Africa. Successfully implemented the financial systems and prepared the Inventory systems for user testing within the eight month contractManaged a vendor that had had a track record of non-delivery through to a successful outcome.Responsible for reporting of status to local management as well as to management in the head office in the UKResponsible for quality assurance and user training

Johannesburg Area, South Africa

Business Project Manager for the implementation of customized vendor application (Baan) for Supply Chain Management and Procurement system for the Government of BotswanaConsultant to IBM on marketing application packages (JBA Foundation Series, Macola and Concorde) to the smaller businesses.

Johannesburg Area, South Africa

Head of the Information Technology division of a pharmaceutical manufacturer and distributorManaged IT Operations and BudgetImplemented an ERP Application package. Modules included all Financial Systems (General Ledger, Management Accounting, AP and AR, Supply Chain Management, Manufacturing Planning and Batch Control; Installed HP-UX, a Novel network, upgraded desktop processing systemsResponsible for change management Managed the Vendor throughout the process.

Johannesburg Area, South Africa

IT consultant as part of a major transformational project for a group of companies in the Wood Projects Industry.Facilitated the development of Information Technology Strategy for the group. The group consisted of a Medium Density Fiberboard manufacture, a board laminating company and a retail DIY chain.Led workshops with all levels of the companies to clearly define business requirements; conducted JAD sessions; and used formal methodologies and information engineering tools; completed a full data model of the businessPrepared strategic recommendations for presentation to the company executive