A highly committed and focused Senior Executive with extensive knowledge of organisational change management, business strategy planning and business process re-engineering. With successful experience in the management of large scale transformation projects and a wide Operational and Customer Service background. Fostering an open, honest culture with strong analytical, communication and influencing skills combined with an ability to optimise organisational performance. A hands-on problem solver with a high rate of achievement and an appetite for new challenges.
Cybg Plc
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Delivery LeadCybg Plc Sep 2017 - PresentGlasgow, United KingdomA highly committed leader with a high level of drive, dedication and tenacity with well-developed people skills. Fostering an open, honest culture with strong analytical, communication and influencing skills combined with an ability to optimise organisational performance. A hands-on problem solver with a high rate of achievement and an appetite for new challenges.
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Business Change LeadNational Australia Group Apr 2015 - PresentGlasgow, United Kingdom
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Otc Shared Service ManagerOcs Group Uk Ltd Feb 2007 - Oct 2014A key member of the Senior leadership team, I supported the successful implementation of a £6 million SAP project delivering CRM, SD, CS & MRS functionality, along with the migration of all relevant production data. Ensuring operational impacts of the project were minimised and delivered on time. -
Change ManagerOcs Group Uk 2007 - 2010I played a pivotal role reporting to Board Level executives in the development and execution of business critical strategies across the company including the formation of a new Contact Centre and Shared Services strategy. Responsibilities included engaging and managing key stakeholders, liaising in Design & implementation and delivery of major initiatives, holding regular reviews and preparing and presenting and being accountable at Board Level.
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Regional ManagerCannon Textile Care Jan 1999 - Jan 2007Leader of a multi skilled operations team spanning Operation’s, Customer Service and Sales. Responsible for reducing operational costs whilst delivering on all targets and budgets.
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Customer Service Support ManagerInitial Garment Services Jan 1981 - Jan 1999Reported to the Sales Director, managed a customer service team responsible for maintaining and developing a large customer base in Scotland and Northern England and a distribution team covering the same logistical area
Denise Fox Education Details
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Business -
Lean Concepts
Frequently Asked Questions about Denise Fox
What company does Denise Fox work for?
Denise Fox works for Cybg Plc
What is Denise Fox's role at the current company?
Denise Fox's current role is Technology Consultant at Virgin Money.
What schools did Denise Fox attend?
Denise Fox attended Glasgow Caledonian University, University Of Derby.
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Denise Fox
London Area, United Kingdom1linkfostering.co.uk
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