Customer Service, A/P, A/R, Payroll:• Receive and process invoices for vendor invoices• Receive and post customer payments via check and credit cards. • Weekly banking deposits• Process bi-monthly payroll• Monthly reconciliations• Receive sales calls for training, scheduling, invoicing, process payments.• Create Wallet Cards and Certificates of Completion for students at end of training. • Maintain and update calendar for training.• Maintain Office Supplies.

Deliver key operational support relating to operations and human resources with focus on accounting. Review and prepare monthly financial reporting, yearend statements, and prepare associated IRS 1099s for clients and vendors. Collect and reconcile customer accounts including accounts receivable and payable, all applicable expenses, and required maintenance. Confirm funds availability ensuring adequate cash flow, balance and reconcile tenant accounts and security deposit refunds, and process and record multiple client property taxes and annual insurance premiums. Process 350 invoices from lenders, HOAs, insurance and maintenance providers each month. Serve as first point-of-contact for third parties including 200+ clients, prospective customers, 300 tenants, and third party vendors and service providers. Control office inventory and resource allocation for supply procurement. Perform bank reconciliation and account analysis for client accounts, liaise with clients regarding questions or concerns about financial statements and finances, as well as fielding and addresses general inquiries. Communicate in writing with Associations, Lenders, and others in responding to document requests and resolving violations. Process and oversee all aspects of HR including health benefits, maintain personnel schedules, and deliver key contributions to training.Achievements:• Streamlined operation by developing and implementing new filing system handling new client accounts and oversaw conversion of old client files into new system.• Enhanced efficiency by maintaining accurate and up-to-date database of account information facilitating swift retrieval of client data and records.• Ensured seamless operations by motivating personnel and developing cross-functional work environment. • Improved productivity by defining and evaluating inefficiencies and redundancies and implementing comprehensive resolutions.

Managed financial reporting including preparing month end and yearend close reports, prepared and processed all accounts receivable invoices including late notices and customer statements, and handled accounts payable including entering invoices, calculating adjustments, and processing payments.Achievements:• Implemented new filing system for all client accounts including individual files for each client and respective tenants.

My responsibilities were answering multi-line phones. Log in messages for 30+ Agents. Give Details to available properties to potential clients, and refer to specific agents. Update current and pending listings on a weekly basis. Follow up with Agents for daily on-call assignments.