Denise Gossen's Location
Lafayette, Louisiana Metropolitan Area, United States
About Denise Gossen
Denise Gossen is a Customer Support.
Denise Gossen's Current Company Details
Customer Support
Denise Gossen Work Experience Details
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Restaurant Partner Support & Customer Support RepresentativeWaitr Apr 2018 - Jul 2020Lafayette, Louisiana
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Administrative AssistantLofton Staffing Services Sep 2015 - Apr 2018Lafayette, Louisiana-Working on various assignments. These include receptionist, secretarial, customer service, administrative assistant. Handling high influx of incoming and outgoing calls. Handling safety and training, resume' distribution, on call logs for oilfield service companies. All regular duties such as emails, faxing, copying for daily activities. -
Customer Service RepresentativeCvs Health Jan 2014 - Sep 2015Scott, LaCashier, handling and processing incoming photos, merchandising goods -
Administrative Assistant / ReceptionistLofton Staffing Services Oct 2013 - Jan 2014Lafayette, Louisiana Area- Served as temporary data entry clerk/receptionist, lots of multitasking- Answer phones, filing, handling incoming mail, doing high influx of deposits- Worked in a hospital setting doing budget reports- Front desk, Safety & Training group scheduling classes in the oilfield -
CaretakerHome Care Provider Mar 2008 - Mar 2011Rayne, La- Provided live in 24/7 private care for patient- Administered medications - Served as Point of Contact for treatment regimen- Assisted with daily living- Scheduled multiple care providers to ensure continual care- Maintained and updated all medical records and treatment logs
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Customer Service RepresentativeNucomm International Mar 2007 - Mar 2008Lafayette, Louisiana Area- Handled high influx of inbound calls within a dynamic call center environment- Strive for one-call resolution of customer issues- Provided effective and timely resolution of customer inquiries- Troubleshoot and resolved complex billing, technical issues and customer complaints- Ability to tactfully handle stressful and difficult situations- Increase the customer experience by providing information on new products and services -
ReceptionistNeurological Associates Jun 2006 - Jun 2007Lafayette, Louisiana Area- Research billing issues and misapplied payments and collection of office payments- Handled all activities in accounts payable and receivable- Responsible for negotiating past due accounts- Provided a variety of financial reports- Ensured timely payments of vendor invoices- Assisted on completion and maintenance of general ledgers- Responsible for collecting all monies for services rendered
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Legal Secretary AssistantLofton Staffing Services Nov 2003 - Jan 2004Lafayette, Louisiana Area- Open, sort, and distributed incoming correspondence, including faxes and emails for oil and gas attorneys.- Filed and retrieve corporate documents, records, and reports.- Prepared responses to correspondence containing routine inquiries.- Read and analyze incoming memos, letters, submissions, and reports in order to determine their significance and plan their distribution.- Performed general office duties. -
Legal Secretary AssistantBecker & Associates Dec 2002 - Aug 2003Lafayette, Louisiana Area- Performed day to day administrative tasks such as maintaining information files and processing paperwork.- Provided information to supervisors, co-workers, and subordinates by telephone, in written form, email, or in person.- Entered, recorded, stored, or maintained information in written or electronic form.- Processed new home closing orders and cancelled mortgages.
Denise Gossen Education Details
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Rayne High School, Rayne, LouisianaHigh School Diploma
Frequently Asked Questions about Denise Gossen
What is Denise Gossen's role at the current company?
Denise Gossen's current role is Customer Support.
What schools did Denise Gossen attend?
Denise Gossen attended Rayne High School, Rayne, Louisiana.
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