Denise Hause Email & Phone Number

Germantown, Tn, Us

Greater Memphis Area

United States

Greater Memphis Area

Oversight for maintenance staff including hiring and performance management. Ensured vendors and contractors operated to highest standards and resident expectations. Scheduled maintenance work and tracked services performed in computer system. Parts ordering and inventory management, cost estimating, and communicating expenditures in excess of guidelines. Inspected vacant units and scheduled all work necessary to prepare unit for new residents.

Greater Memphis Area

Commission sales and relationship management with assigned account portfolio. Identified clients’ business needs and marketed solutions. Generated proposals, establish service plan, and collect billed revenue. Business developments, lead generation, and maximize revenue potential.

Greater Memphis Area

Verified rents, deposits, and specials for competitive properties in Mid-America’s portfolio. Built tracking spreadsheet and pulled data for validation from LRO. INTERNET LEAD SPECIALIST, 2006-2009Entered and responded to on-line leads. Set up appointments for prospective residents to tour communities, confirmed pricing, and availability. Responded to average of 75 leads per day from 24 properties with total of 6,079 units.

Greater Memphis Area

Budget accountability for complex with 420 units. Operations management including leasing activities, collections, move-in/move-out, rent rolls, work orders, resolving resident issues, and supervising 7 employees. Prepare bank deposits, reconcile cash, and submit financial reporting.

Greater Memphis Area

SENIOR PROPERTY MANAGER, CINNAMON TRAILS & BRIAR CLUB, 2002-2004Managed accounting, reporting, rent rolls, and move in/move outs. Supervised, led, and motivated leasing staff. Prepared financial reporting for prospective buyers and investors. Maintained landscaping and property grounds to maximize marketability. Conducted property tours with prospective buyers. Properties successfully sold to investors.PROPERTY MANAGER, CINNAMON TRAILS, 1999-2002Transferred to Cinnamon Trails to oversee two large capital improvement projects. Coordinated resident relocation, contractor onsite activities, and maintained occupancy rates. PROPERTY MANAGER, TRAILS AT KIRBY, 1998-2002Promoted to Property Manager with accountability for operations and budget. Supervised leasing activities, marketing, rent collections, maintenance work orders, move-in/move-out inspections, customer issues, and vendor contractsASSISTANT PROPERTY MANAGER/BOOKKEEPER, THE TRAILS, 1997-1998Processed leasing documents, rent collections, AR and AP functions for 1006 unit apartment complex. Reconciled bank deposits and prepared weekly and monthly financial reports for corporate office.