Denise Hooker, Phr, Shrm-Cp Email & Phone Number

Chandler, Arizona, United States

Chandler, Arizona

Tempe, Az

SV TCL manufactures high performance probe cards for the semiconductor industry with locations in California, Arizona, Texas, Minnesota and Massachusetts. My mission: Attract, Identify, Select, Develop, and Reward the finest talents.• Manage Human Resources for all US operations.• Ensure all company policies are compliant with current laws and practices.• Partner with management team to execute recruitment strategies.• Established new onboarding process.• Review compensation structure to ensure our position in a competitive industry.• Oversee payroll and HRIS administration.• Manage all benefits administration; negotiation and renewal, claims resolution, change reporting, approving invoices for payment, open enrollment.• Conduct investigations and mediate employee issues.• Develop and lead organizational training; Time Management, Change Management, Financial Wellness, Safety, First Aid, etc.

Office for local franchisees owning over 60 Subway restaurants in Arizona and Hawaiiwith 750+ employees.* Manage all aspects of employee benefit programs; 401(k), insurance & COBRA. Advise ownership on renewal options. Track & enroll all eligible employees per PPACA and IRS requirements. A "teacher of benefits", educating employees and explaining their insurance coverage and 401(k) retirement plan.* Ensure all plans are administered lawfully and per the contractual agreements. Participate in annual audits and reviews. Approve all insurance, TPA & provider invoices.* Publish materials that clearly describe, explain & summarize for eligible employees their rights and obligations under the company’s group benefit plans. Publish detailed, customized reports for senior management team on turnover, overtime, new hire stats, work injuries & EEOC compliance.* Manage all workers compensation claims and having a full understanding of Arizona and Hawaii workers compensation laws. Approve and track all leave of absence requests and FMLA.* Administration of company’s substance abuse policy. Manage post accident, reasonable suspicion & random drug testing. Conduct background screenings for all potential new hires. Approve all lab testing & specimen collection invoices.* Assist payroll with tracking reviews, address & pay rate changes, overtime, and “borrowed” employees. Manage benefit plan payroll deductions.

Company provides advertising services for attorneys.Performed HR duties which included; * Recruiting candidates, pre-screening & interviewing, new employee orientations, assisting in employee counseling and disciplinary procedures, advising management in regard to employee retention efforts,conducting background checks, workers compensation injuries, benefit planadministration (medical, dental, vision, life, AD&D, LTD), negotiating contracts with benefit providers and vendors, COBRA enrollments & notifications, tracking and approving all employee requests for time off. Responsible for all special events; including Health and Wellness Fair, client events and all corporate retreats, parties, picnics & functions.* Performed Office Manager duties which included; managing office staff, computer/software administrator, phone system administrator, coordinating all meetings and retreats, researching and scheduling all travel arrangements for company staff.

Company specializes in restoring businesses & homes after fire and water damage; * Performed HR duties which included; managing all Workers Compensation claims, Unemployment and Dept. of Labor claims, benefit plan administration, recruiting candidates, pre-screening & interviewing, new employee orientations, assisting in employee counseling and disciplinary procedures, advising management in regard to employee retention efforts, developing and implementing company policy manual and job descriptions, conducting background checks, tracking and approving all employee requests for time off.* Researched, developed & implemented company wide systems/policies/procedures.This included working with Operations to help control COGS, monitoring job costing,successful implementation & seamless transition of new software system, developing amarketing database, implementing a bar coding inventory control program, web sitedevelopment and management.* Researched business opportunities in Tucson, which resulted in opening a new locationin Tucson. Served as a liaison between Phoenix and Tucson offices. Planned futurefranchise opportunities/strategies.* Applied for and was awarded a grant of $172,000 from the AZ Department of Commerce for training employees (Arizona Job Training Program). Additionally responsible for submitting quarterly progress reports to receive grant fund reimbursements.* Prepared in depth Request for Proposals (RFP’s) for State of Arizona School Systems.

Education record

Education record

Education record