Denise Ingram Email & Phone Number

Durham, Nc, Us

Raleigh-Durham, North Carolina Area

Greensboro/Winston-Salem, North Carolina Area

Developed the primary goals, operating plans, policies, and strategic goals resulting in revenue generation increase from 96K in 2005 to 1M by 2011.Expanded the core capabilities of the company to include design, construction and installation of industrial automation equipment.Identified and developed key partnerships enabling CCI to meet the needs of key customers driving repeat business to 95%.Analyzed, proposed, designed and implemented custom VB.NET SCADA applications interconnecting factory floor production data with enterprise analytic systems typically involving data storage in an SQL database.Conceived, designed and implemented a GUI based application to automate the process of measuring the front end geometry of a race car chassis. The DCMS application was featured in Circle Track, a national magazine recognized as the leader in racing technology. The platform is written in JAVA on the J2EE Platform.Proposed, designed and implemented applications driving Motoman and Fanuc robots for specific industrial assembly functions. Robots were interconnected with machine controllers via Ethernet.Proposed, designed and implemented several ladder logic programs for controlling various manufacturing processes across the automotive, pharmaceutical, brick and energy industries. Multiple hardware platform were employed (Allen-Bradley, Omron, Siemens, and Beckhoff).

Raleigh-Durham, North Carolina Area

Provided leadership and guidance in the strategic direction and quality of Nortel’s media gateway products.Defined Nortel’s media gateway product functionality and delivery schedules based upon business and revenue drivers.Strategically mapped a resource profile that included 200 engineers, 8 managers and 2 product architects in multiple countries to work profiles that ensured maximum return on investment.Successfully executed the development and delivery of 8 media gateway product releases within an average annual budget of 30 million dollars.

Raleigh-Durham, North Carolina Area

Provided leadership and guidance to 15 software engineers in the development and delivery of SIP services on Nortel’s voice over IP platform.Delivered defined capabilities on-time, within budget with exceptionally high quality that provided product differentiation, customer retention and accelerated software sales into existing as well as new Nortel customers.Successfully navigated the process of recruitment, hiring, training and staff reduction during the course of the management assignment.

Raleigh-Durham, North Carolina Area

Developed and implemented the foundation of Nortel’s call server product that provides Voice over IP Technology. These projects included several VoIP and VtoA (Voice over ATM) protocols, multiple platforms, multiple languages and interfaced with proprietary relational databases.Developed and implemented SIP based IP Smart phone prototype. This project was JAVA based using Microsoft Studio development environment and included the creation of a Web Server/Client application.Developed and implemented the Call Forwarding platform using the new half-call architecture. This project used Protel2 with a proprietary development environment and was deployed on the SOS platform.Drove a software robustness program for the advanced residential and business service set that resulted in the creation of a 1.2 million dollar development program that resulted in a year over year cost savings to Nortel of 4 million dollars.

Designed and implemented several new capabilities in the advanced residential and business service set.Executed customer issue debug and resolution, providing DMS-100 software solutions to customer site; achieved high problem-solution rate and no solution rejections.Assumed on-call critical customer issue pager support 1 year earlier than normal.Assumed code ownership responsibilities 1 year earlier than normal, providing design guidance to peer engineers regarding proposed design and code changes; No new issues were introduced in owned code.