Utilize Centricity Business for facilitating glossaries data entry. Produce structural pathways for internal/external client workflows. Manage and maintaining website portals for accessibility for internal/external users. Develop and maintain Excel spreadsheets for user’s connectivity to website portals. Manage service requests for deactivation of providers for MD Cloud software. Data mining for duplication of patient accounts. Participate in weekly conference meetings via Skype with our other Regions. Travel to our central office in Dallas, TX for Shared Service Summits and training updates

Collect and audit Anesthesia records and QMS forms to ensure all data is accurate. Send all records to the billing office to be processed. Monitored unsigned records in Epic (EMR system) to ensure Physicians are signing the records. Create charting graphs for RVU’s for the Intensivists and Midlevel (NP and PA) in the NICU and CVICU quarterly. Maintained formulated time excel spreadsheet for all providers for payroll.

Anesthesia Professional Billing was joined with IMED in 2011 and I was promoted to Specialty Clients Coordinator which included the duties of Pain practices, the Victoria group (Dr. Benhamou), and the College Station Physician (Dr. Dott). Manage data entry, collections, and forwarding accounts to the collection agency if required. Was promoted to facilitate in the billing department as the Coordinator. Assisted in interviewing and hiring new employees and supervised a staff of 15 employees. As part of my duties as a Coordinator I was required to facilitate performance reviews on all employees for promotions and quarterly bonuses. Managed the billing records flow processes in and out of office and audited record discrepancies. Coordinated managing 51 medical facilities and maintained tracking of the billing cycles from when records were received at the billing office to be processed to the insurance company. Assisted in creating work flows for merging as U S Anesthesia Partners and projects for consultants when requested. Cross trained to support internal Coordinators for absences. Facilitate setting up all employees with portal access to offsite EMR systems to assist with billing problems. Coordinate schedules with Data Rush courier services: duties included setting up, changing, and stopping delivery services.

Duties included: Medicaid eligibility on all Medicaid visits or Self-pay patients. Appealed and resubmitted all claim denials. Entered charges and demographics. Answered 3-line phone. Compiled end of month reports for CPA. Reporting and analysis billing data for Physicians. Assisted in interviewing, hiring new employees, and supervised a staff of 6 employees. As part of my duties as Assistant Office Manager I was required to facilitate performance reviews. Worked with accounting for accuracy of time cards. Help to correct concurrency issues going back 3 years manually. On a side note: In this position it allowed me to be groomed as the Office Manager’s replacement and I was given full responsibility in this position

Duties included: answering a 12-line phone. Appropriated orders by phone and by fax from home health agencies. Verified insurance, filled out delivery and pick up tickets for drivers and developed customer satisfaction surveys. Promoted to the billing department after 10 months. Posted insurance and patient payments and mailed out patient statements. Balanced daily and monthly reports