Denise Liu Email and Phone Number

• Responsible for handling, processing and servicing transactions of branch cliental in a prompt, efficient and accurate manner• Provide excellent quality customer service through the processing of cash and non-cash transactions• Trained, supervised and mentored new teller line associates on banking procedures to ensure consistency within the branch• Ability to take initiative to resolve customer concerns and/or problems• Support branch sales team by identifying customer needs… Show more • Responsible for handling, processing and servicing transactions of branch cliental in a prompt, efficient and accurate manner• Provide excellent quality customer service through the processing of cash and non-cash transactions• Trained, supervised and mentored new teller line associates on banking procedures to ensure consistency within the branch• Ability to take initiative to resolve customer concerns and/or problems• Support branch sales team by identifying customer needs and promoting current offers to them• Maintaining confidentiality when handling customer requests and transactions• Ability to create and maintain long standing relationships and excellent rapport with customers Show less

• Support Human Resources team with administrative tasked related to Recruitment, Employee and Labour Relations, Diversity, and Compensation and Benefits• Updating job descriptions and job postings• Sorting through resumes and conducting reference checks• Assist with and complete benchmarking survey• Assist with the maintenance of the Human Resources and Labour Relations filing• Observed and recorded meeting minutes during union/management and grievance… Show more • Support Human Resources team with administrative tasked related to Recruitment, Employee and Labour Relations, Diversity, and Compensation and Benefits• Updating job descriptions and job postings• Sorting through resumes and conducting reference checks• Assist with and complete benchmarking survey• Assist with the maintenance of the Human Resources and Labour Relations filing• Observed and recorded meeting minutes during union/management and grievance meetings• Facilitate planning and organizing hospital wide Diversity Event• Assist Learning and Development team with Onboarding and Orientation packages and recorded survey responses• Contribute in the planning and organizing of games during Take your Kid to Work Day• Conduct research for the HR Learning and Development team to support policy and program development Show less