• Participate in numerous portfolio risk reviews including multifamily, commercial real estate and small business o Work papers completed thoroughly and on time o Risk issues were highlighted and brought to the attention of the review-in-charge for discussion with line management o Assisted RIC in compiling data at the end of field work• Review sample risk rating change requests for accuracy and timeliness using Corporate Credit Review processes o Familiar with use of the Risk Rating Application o Recommend risk rating changes when appropriate and support recommendation with documented analysis • Complete reviews of Post Closing Quality Assurance of Small Business Lending loans.• Utilize various Commercial Group applications to extract loan information for Corporate Credit reviews.• Work with CCR management to compile and distribute quarterly and monthly Corporate Credit Review executive reports for Washington Mutual Board of Directors.

• Collaborated with senior credit risk managers to present recommendations regarding the development of new training programs, competency based courses and technologies• Researched and developed a Three Tier Credit Risk Curriculum training plan for Credit professionals consisting of 24 courses• Designed, developed and implemented training for 700 users of the Commercial Group Agata application• Designed and developed 12 Credit Risk electronic learning courses• Managed training projects including defining project scope, objectives and deliverables, developed action plans and solutions, oversaw training design and completion, and documented and resolved issues• Developed Credit Education processes and workflows including timelines, design/development processes, intake processes and roles/responsibilities outline• Researched, developed, and implemented pre-and-post-training assessments measuring participant satisfaction and mastery of learning objectives

• ePM Super User for the Seattle and Portland Market New Site Build Teams. Responsible for the ongoing integrity and accuracy of project milestones and data in the build plans, and training users in database use.• Data Analysis of the New Site Build data, to review and prepare reports and spreadsheets for the market and regional level.• Maintain working relationships with several functional groups to help work through data and reporting issues.• Develop Crystal Reports for key departmental requirements. • Data verification, support, and data input into Bechtel Project Trackers for the purpose of generating status reports for AT&T management meetings.• Support Site Acquisition and Construction in the scheduling and processes of the cell site builds.

• Review and Resolve Rent Payment Issues with Landlord and Vendor Accounts.• Research payment history and leasing information on several hundred sites.• Responsible for completing work order requisitions and processing invoices for payment, using Oracle Financials, for the deconstruction of cell sites.• Track lease termination progress of 700+ cell sites on a daily basis by maintaining various databases and spreadsheets.

• Analyze data and prepare reports on the status of the project.• Develop and Test an Access Database to track progress of the Fixed Wireless Decommissioning Project.• Assisted in the implementation, training, and running of National Program Management Tools (CASPR, Dynamic Agenda, AMS).• Provide support at a national level on software use and performance related issues.• Test applications during and after development to determine accuracy and validity

• Create and analyze data based on 2G cell site and switch build programs to determine strengths and weaknesses of the cell site build across markets. Ensure all data is current and up-to-date.• Communicate data in the form of graphs and reports using MS Excel for AT&T higher management.• Assist Program Managers in the development of project organization charts, plans and consolidation & coordination of time line schedules for multiple ongoing projects.• Facilitate the rapid assimilation of consultants, contractors and new employees into the Program Office through software training and administrative support.• Support planners and project managers by providing training and demonstration of the team’s common tools and best practices with the goal of improving forecasting capabilities, individual achievement and overall team efficiency.