Denise Mcgee Email and Phone Number
Denise Mcgee work email
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Denise Mcgee personal email
I am an experienced manager with both Contact Centre Management experience together with extensive proven Lean Six Sigma continuous improvement project management and implementation. After a long and successful career with Barclays, following a restructure I was made redundant. I obtained a contract as a Continuous Improvement Manager in the Energy industry. I was then successful in obtaining the Head of Operations position, managing all back office processes across 2 sites. I was responsible for all quality assurance (ISO9001) ensuring business meeting and exceeding all audit requirements to meet the standard. I was responsible for senior stakeholder management and contracts with over 19 energy suppliers.
Guild Energy
View- Website:
- guildenergy.co.uk
- Employees:
- 34
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C & R Manager-RetiredGuild Energy Jan 2017 - PresentLiverpool, United Kingdom
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Ex Head Of Operations And Process ImprovementTaken Time Out Feb 2016 - Dec 2016
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Head Of OperationsInenco Direct Apr 2014 - Feb 2016Liverpool, EnglandHead of operations for Inenco Direct. Responsible for back office functions across multiple sites. Process improvement projects on existing and new processes. Reduce costs while increasing revenue through strategic improvements. Supplier stakeholder management
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Strategic Transformation ManagerBarclays Bank Plc Jan 2013 - Nov 2013Radbroke Hall KnutsfordStrategic Transformation Manager. Responsible for developing and implementing a strategy to move Data Subject Access requests from Claims Management Companies in relation to PPI protection claims to an automated short form process. Engaging key stakeholders in PPI world and working with Senior Strategy Managers in claims to reduce number of vexaious claims. Target to reduce costs (FTE,paper reduction and time of process). Succesfully migrated circa 50K per month to new process with reduction costs in excess of 380K per annum. STM- Project to enable channel of choice for New to Bank Customers to open accounts via our telephony channels. Working with key stakeholders across the business to agree and sign off a tactical solution to implement a 'Proof of Concept' ahead of a strategic solution.
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Process ManagerBarclays 2012 - Nov 2013Strategic process improvements to banking processes using Lean and Six Sigma methodology. Remove non value added costs from processes using DMAIC and PDSA tools to measure and maximise benefits of improvement.
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Operational ExcellenceBarclays Bank Jul 2011 - Feb 2012Responsible for strategic improvements to top workstreams to ensure services available to customers through channel of choice. Using Six Sigma methodology and DMAIC approach to maximise and measure benefits of major process improvements
Denise Mcgee Skills
Frequently Asked Questions about Denise Mcgee
What company does Denise Mcgee work for?
Denise Mcgee works for Guild Energy
What is Denise Mcgee's role at the current company?
Denise Mcgee's current role is C & R Manager at Guild Energy-retired.
What is Denise Mcgee's email address?
Denise Mcgee's email address is de****@****ail.com
What skills is Denise Mcgee known for?
Denise Mcgee has skills like Stakeholder Management, Management, Process Improvement, Banking, Change Management, Six Sigma, Operational Excellence, Project Delivery, Business Process Improvement, Business Transformation, Risk Management, Outsourcing.
Who are Denise Mcgee's colleagues?
Denise Mcgee's colleagues are Melanie Walton, Hannah France, Gamer4 Life, John Galvin, Daniel Kidd, Sam Houghton, Oscar Julián Sotto Rodríguez.
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denise mcgee
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