Denise Mrofcza Email and Phone Number

Responsible for generating new clients and managing existing clients resulting in continued retention.Responsible for learning new technology and putting knowledge into action to facilitate system conversion to digital dictation resulting in more efficient and effective medical records process.Provided IT support to providers with regard to the digital dictation/transcription process. Responsible for learning new terminology with each specialty.Responsible for meeting deadlines for providing timely and accurate medical records.

Accountable for managing clients with regard to their computer hardware and software purchase process. Responsible for learning new software application in order to educate and support client base on that application. Efficiently researched and tracked software issue through to resolution. Accountable for management of existing client base with regard to sales of add-on and upgraded computer equipment and software, resulting in higher retention of customers.