Denise Ormsby Email & Phone Number

Design, construct and install custom window treatments; also bedspreads, comforters, duvet covers, pillows and other soft goods for the home.

Huntsville, Al

Perform selected nursing and administrative duties to include preparing patients and rooms for exam and treatment, assist with general nursing duties to include removing stitches, staples and drains, dressing changes, administer injections; prepare and maintain supplies and equipent for treatment, including sterilization; assist physician in preparing for minor surgeries and exams; maintain patient files in EMR; obtained prior authorization for prescriptions, fulfilled prescription requests; maintained strict patient, computer and company confidentiality; assist with appointment, procedure and surgery scheduling; chart preparation (ensure all labs, imaging or orther relevant inforation was available to physician); assissted in fine needle aspirations to include patient and specimen preparation; assist with patient question and telephone calls, complete FMLA paperwork.

Implemented the Software Division's Developmental Configuration Management procedures.Baselined initial code deliveries, processed code updates per internal software problem reports and HOSC Problem Reports (HPRs). Development environment includes UNIX and Atria's ClearCase Configuration Management tool on SGI workstations.Compiled baselined software for delivery into integration environment.Designed Motif graphical user interface screens using TeleUSE on an SGI UNIX workstation and ensured compliance with MSFC-STD-1956.Developed build sequence charts to track development and integration of software builds for EHS for NASA mission systems support.Developed concept to support Simulation Environment (hardware and software) for the EHS System.Worked system resolutions to various EHS system issues.

Supported a Novell NetWare metropolitan area network consisting of 35 Novell file servers and 4,300 users. Developed and maintained a configuration management database for this network.Developed and maintained spreadsheets to track task breakdown structure, departmental labor and spending in excess of $5 million.Maintained a database to track trouble tickets and requests for service for NASA/MSFC customers of metropolitan area network and on-line computer systems.System Administrator for small computer network which included a Sun UNIX-based workstation (SparcStation) and Macintosh computers.Established computer-based accounting system for small, new business.Maintained payroll, employer and employee tax accounts, and accounts payable for small company.Developed graphic illustrations, advertising and general layouts for local newspaper publication using Digital Technology International software on a UNIX-based server system.

Provided software installation, on-site customer training and telecommunications and technical support on a regional basis.Developed strategic customer and airline partnerships through calls and visits, various sales events, demonstrations, and trade shows.Developed and implemented regional technical sales programs. Assisted in developing tactical sales programs directed toward various selling channels and Regional Support Centers.Negotiated and administered service contracts.Manager of Installation and TrainingProvided software installation and technical support for demonstrations, sales/support personnel, event sales activities, trade shows, telecommunications and customers on-site nationally and internationally.Developed courseware and conducted training programs for customers on-site as well as in-house sales and support personnel.Developed technical sales and marketing briefs, press releases, sales brochures, service contracts.Organized and prepared for technical trade shows, sales events.Management Analyst for Sensor Systems/Data ManagementProvided engineering support for data reduction and analysis of satellite information gathering systems.Supported department manager by providing data management, task scheduling, task management, cost breakdown and maintaining spreadsheets to track departmental labor and spending.

Validated and verified all software on two UNISYS 5000/95 minicomputers with 55 users in a secure environment to ensure integrity of code development, enhancement and database configuration control for the Automated Data Network System (ADNS).Developed training and support procedures for users for the ADNS. Wrote Standard Practice Procedures for operation and security of the classified ADNS and a remote secure computer running Requirements Verification Tool Set (RVTS).Performed system administrator duties for Oracle-based Mapper software applications. Developed Configuration Control Standards and Guidelines for software and databases for the Forward Area Air Defense System (FAADS) ADNS. Planned and developed the system specifications preparation guide for FAADS in support of the Air Defense - Program Executive Office (AD-PEO)Reviewed individual system requirements to develop a consolidated system requirements list for FAADS.Provided support duties as required to Computer Systems Evaluation department manager.

Developed and implemented new product strategy for UNIX-based Intergraph Microstation. CAD applications include GIS, AEC, EMS and Mechanical Design, Engineering and Manufacturing.Developed sales, support and training procedures for Intergraph Microstation for use at company facilities, seminars and trade shows nationwide.Provided technical support (hardware and software) to dealers at seminars and trade shows and to customers on UNIX-based and personal computers.Trained approximately 2,500 new users of Intergraph Microstation and 50 dealerships (to include approximately 300 support personnel) nationwide at customer sites.Wrote technical marketing briefs for publication within the company and in support of authors writing for PC CADD trade magazines.Coordinated a program for marketing software through telemarketing, distribution of demonstration packages to customers and a dealer network.

Negotiated, processed and administered maintenance service contracts worth $5 - $7 million.Refined and adapted administrative process improvement procedures in the area of maintenance contracts which reduced the processing time by 40%.