Denise Rogers Email and Phone Number
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Experienced Product Owner with a history of working in the banking industry. Experienced in working in Banking and Technology environments. Skilled in Project Portfolio Management, Agile projects, Service Management, Risk Management, Training, IT Platforms and Infrastructure. Passion for driving DE&I topics. Strong operations professional graduated from Fitzwimarc School.
Natwest
View- Website:
- natwest.com
- Employees:
- 7975
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Product OwnerNatwest Jun 2022 - PresentDriving digitisation, improvements and management of the Retail Banking, Apply & Set up customer journey. Making empowered decisions to deliver the prioritised digital journey backlog ensuring compliance with our policies, such as financial crime, anti-money laundering and fraud.Transition of customer service delivery to new digital platforms, while working across the lifecycle of services and systems, including implementation, ongoing management, decommissioning or replacement of systems.Driving and delivering a prioritised journey backlog to improve the end-to-end customer journey.Management of incidents and business impacting change.
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Head Of Private Banking Services IntranetRbs Jul 2018 - Jun 2022London, United KingdomProviding leadership and strategic direction for Private Banking's core internal communication & collaboration platform. Responsible for a team of developers, business analysts and testing resources that provide end to end support and development of Intranet platform and hosted applications. Programme Management for wider departmental projects using both Agile & Waterfall methodologies. -
Head Of Wealth Management It Service Management UkRbs May 2011 - Jul 2018Manage the UK Service Management function for Coutts & Co and Adam & Co. Responsibilities include managing the respective IT Service Desks, IT Risk, and Adam & Co infrastructure teams, Infrastructure projects and System Incident management.
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Unix Projects Service ManagerRoyal Bank Of Scotland Group Dec 2008 - Jun 2011I manage a team of on- and off-shore Unix technicians, covering a complex multi platform Midrange Infrastructure environment. Working closely with project managers to ensure projects are resourced, Ensuring all risks are assessed and key decisions made to protect the Bank’s existing platforms and service availability Effective management of staff including coaching, performance management and training Managing key vendors (IBM, SUN Microsystems, HP, Morse, Symantec).
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Network (Telecoms) Platform AnalystRoyal Bank Of Scotland Mar 2005 - Dec 2007I managed and drove cost efficiencies across the Bank’s data and voice networks. I was also responsible for: Supplier management Scoping Project/Platform efficiencies Incident management/Recovery Management Departmental communications programmes and road shows.
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Manager, Problem ManagementRoyal Bank Of Scotland Apr 2001 - Mar 2005Management of the Problem Management team. Duties included the following: Management of all high-criticality IT problems affecting the RBS group Chairing incident review meetings Running a Daily Service Review meeting and representing all platform areas at the IT Director’s Daily Service review and weekly ITS change board. Recovery and Incident management cover Training staff and testing and development of new procedures and tools
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Lan AdministratorRoyal Bank Of Scotland 1999 - 2001Providing front-line Microsoft application support, and telephony support for 600 staff in NatWest’s largest Call Centre and processing site
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Project ManagerRoyal Bank Of Scotland 1996 - 1999Project Manager for Nat West managing contractors and delivering branch refurbishment, building works, office relocations, mergers and closures in the South East
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Retail BankingRoyal Bank Of Scotland Jun 1990 - 1997Retail Banking Clerk and then Supervisor, managing customer facing and back office functions.
Denise Rogers Skills
Denise Rogers Education Details
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Fitzwimarc SchoolEnglish, Maths, Geography, Commerce, Physical Education
Frequently Asked Questions about Denise Rogers
What company does Denise Rogers work for?
Denise Rogers works for Natwest
What is Denise Rogers's role at the current company?
Denise Rogers's current role is Product Owner, Apply & Set up, Retail Banking.
What is Denise Rogers's email address?
Denise Rogers's email address is de****@****rbs.com
What is Denise Rogers's direct phone number?
Denise Rogers's direct phone number is +4420706*****
What schools did Denise Rogers attend?
Denise Rogers attended Fitzwimarc School.
What skills is Denise Rogers known for?
Denise Rogers has skills like Management, Team Management, Itil, It Service Management, Unix, Incident Management, Testing, Stakeholder Management, Banking, Risk Management, Project Delivery, Business Analysis.
Who are Denise Rogers's colleagues?
Denise Rogers's colleagues are Sharathi Roy Choudhury, Sarah Beake, David Long, Paul Nigro, Yashpal Bisht, Stuart Brady, Richard Johns.
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Denise Rogers
London Area, United Kingdom1rogersresourcing.co.uk -
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