Recently moved to Sales Account Management having already successfully built and promoted long lasting customer relationships understand the needs to achieve growth and implement strategic processes. Identify the market performance, being aware of new products, attention to details, strong business sense and industry expertise. Ability to manage multiple projects with strong attention to detail. Exceptional knowledge of print and excitement for merchandise and large format meeting and exceeding customer expectations.Previously Stock Control Manager and Compliance Manager. Implement policies and procedures to achieve ISO 9001, ISO 14001 and ISO 27001 and FSC certifications. Oversea all First Aid regulations, manage First Aid and Fire Marshall certificates and keep up to date with legislations. Communicate to staff, equipment, maintenance allocation, agree performance standards, monitor and record performance and drive process improvements. Ensure training and development interventions are aligned with the business statergey and met in accordance with the organisational, departmental, and individual needs.Attend management meetings, contribute to the development and delivery of the team meetings to ensure the effective work flow of information. Ensure all standard operating procedures are adhered to in accordance to regulations. Consistently strive to improve quality working with key performance indicators. Take responsibility for actions and make decisions appropriate to the level of authority and expertise. Communicate and relate to people in the most appropriate way to ensure continuity of work across all shifts. Contribute positively to the team effort to ensure maximum efficiency. High emphasis is placed upon customer care for internal and external customers. Stock Control Manager and customer online ordering portal and stock replenishment.

Production Manager for the manufacture of greetings cards and other printed matter. Scheduling manufacture of print through each process including lithographic print, finishing and co-ordinating projects, ensuring timely deadlines are met. Quotations, process orders, purchasing and invoicing. Management meetings achieving effective planning, implement improvements and processes where necessary to achieve maximum productivity.• Responsible for implementing and improving stock control processes and procedures.• Maintained working relationships with both customers and suppliers.• I managed and developed each team, ensuring objectives were communicated and understood, reporting and monitoring individual’s performances as and when required, setting clear objectives to improve performance through effective leadership and management. • I ensured the production management & staffing was always in place to ensure production manning requirements.• Controlling all production areas so they managed to optimise throughput, meet deadlines, and ensure no errors.• Planned and managed conflicting priorities to ensure production continuity and achieve all customer expectations. • Optimised operational efficiency through effective people management ensuring high levels of morale, team welfare and development.• Planned priorities, organised and delegated appropriately to meet work time constraints.• All duties performed in accordance with ISO certifications.

Production Controller Assistant for production of books. Corresponding with customers and overseas suppliers to help with approval of proofs and the manufacture of book printing and bindery achieving customer deadlines and publishing dates.