Denise Stuart Email & Phone Number

Edinburgh, United Kingdom

Danderhall Edinurgh

June 2014 – present - Patient Administrator /ReceptionistThe core duties in this role includedMain duties within my role is to provide an accurate efficient administrative service, while liaising with the clinic, secretarial and administrative teams and both patients and consultants to ensure the smooth running of department. To receive clients courteously and professionally as they arrive at the reception and practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all client/consultant and staff information.Maintain a high standard of accuracy and professionalism in all aspects of the job.Multi-skilled in the use of in-house computer applications (SAP, RIS) providing flexibility with the role and possess the ability to investigate and resolve customer enquiries.Handle all enquiries - clients/patients, insurance companies and consultants in a courteous and efficient manner, this may be by face to face meetings, telephone or letter and requires precise recording of communication.Ability to work in a team or on my own initiative, carrying out a broad range of tasks to support the clinic with a flexible attitude towards working the hours required to meet the needs of the business.To be responsible of operation of the hospital switchboard and beep system, being fully aware of fire, security and emergency responsibilities and actions

Edinburgh, United Kingdom

Programme Coordinator Administrator - Princes Trust Edinubrgh Centre(May 2014 - Present)- Reception duties dealing with customers and young people, face to face and by telephone - Data entry on TOT Systems (in house programme)- Responding to email and postal enquiries- Updating web calendar of monthly events- Daily office inspections of building and offices for healthy and safety- Processing of monthly reports, ie - for completed course, mini bus travel log- Fire safety checks - Mail- Stationary Orders

Edinburgh, United Kingdom

The core responsibilities of this role include deputising in the absence of archivist, scheduling of work, liaising with external clients and internal staff members, monitoring of the receipt, checking, storage archiving & retrieval of data, handling original/confidential sponsor contracts and agreements.In addition to these responsibilities, I have also taken on the additional duties as fire office for the office. During my time in this role I have reorganised the scheduling system, by implementing an online system which all staff can access. Whenever a colleague wishes to archive their data this then added to a team calendar so that we all can monitor who is coming into the secure building.I have also implemented a new filing system and indexing system for the department with has resulted in greater ease of access for all staff members within the department

Edinburgh, United Kingdom

The core duties in this role includedexperience of dosing rodents include: oral, infusion, subcut, dermal, IV dosing and inhalation toxicology studies, blood sampling, separation of bloods and I held a Home Office personal licence.I was given the additional responsibilities of managing the weekly rotas for staff, setting up of new studies and participated in staff training and management procedures.

For this role, I assisted the dentist during consultations, booking appointments, processing data for the National Health Service, reception duties, dealing with the public, and settlement of client accounts.

Dalkeith Midlothian

My core duties were to assist the dentist during consultations, reception duties, settlement of client accounts, booking appointments, dealing with the public, processing data for the National Health Service.

Edinburgh, United Kingdom

Collecting and distribution of the mail, reception duties, and general office duties.

Edinburgh, United Kingdom

Dealing with customer/client enquiries, filing, distribution of mail, assisting of printing plans and general office duties.

Education record

Education record