Denise Teeter Email & Phone Number

Us

• Review and authorize daily funding request for various products• Provide customer support and serve as point of contact for assigned clients• Review and respond to customer inquiries/research issues• Perform Participation Balance Resets• Review and validate - Investor Forms (GNMA 11711A / Freddie Mac 996E forms, etc) and Release of Security Interest Letters)• OFAC Requests – provide (DOB, SS#, Additional borrower information as needed to Wire Dept.)• Job Task Overrides – (i.e. Note Dates, LTV, JUMBO Loans, FICO Exceptions Approved by Risk Management)• Monitor M203 Report for assigned client for tracking of collateral• Provide additional support to team during volume increases• Communicate with RM and Operations Management on trends, training issues, workflow, etc.

Dallas, Tx, Us

Manage a high volume of loan collateral inventory:Receive and audit new collateral document packages dailyLog and track each collateral itemFile collateralReceive and process return collateral requestsWork with internal and external account auditorsWork with Relationship ManagersAssist other areas of department and perform special projects as needed

Plano, Tx, Us

Research collateral Data entry Release of collateral on paid off loans, prepare release of liens

• Conducts face-to-face or personal interviews, telephone interviews and e-mail correspondence to identify high school and adult student prospects to determine their educational needs, concerns and interests• Responsible for facilitating orientation and registration day activities• Closely assists and mentors students through the admissions process• Verbally communicates approved presentations to promote programs to prospective adult and high school students• Actively generates referral business to help maintain Company goals• Participates in school retention efforts by maintaining productive contact with my active students through graduation• Actively participates in special recruiting promotional activities• Ensures compliance with applicable company policies and procedures, laws and regulations

• Ordered, verified and prepared closing documents• Coordinated communication between title companies, law offices and customers during the Deed in Lieu process to insure a timely closing• Maintained daily spreadsheets for upper management • Processed daily department reporting via company software validating the documentation for customer correspondence files.• Utilized the Internet to research vesting issues, child support liens, judgment liens, mechanic liens and undisclosed liens reconveyances in the Deed in Lieu process to clarify clean record• Verified invoices and keyed data as needed for accounting processes

Rapid City, Sd, Us

• Followed-up on lead inquiries from advertisements on TV, website and banners• Coordinated and attended events to where I communicated with future students about their educational needs.• Built rapport with students and offered guidance in the enrollment process• Provided quality customer service to all inbound calls• Successfully achieved daily and weekly goals on call volume, applications and retention

Phoenix, Az, Us

• Provided administrative support for enrollment and operations directors• Created spreadsheets and maintained departmental data on a daily bases• Delivered exceptional customer service and office support• Recognized by peers for spirit of work• Elected by management to attend Leadership training program where I excelled in motivating my peers in personal and professional life• Collaborated with several departments on a weekly bases to address the class sizes and needs of the students• Prepared and volunteered at events and open houses• Provided multiple tasks while maintaining the utmost in confidentiality• Member of the CLI leadership training 08• Member of the Dallas Co-op committee - responsible of weekly newsletter• Member of the New Student Orientation team• Member of EMPower• Member of Group Size Committee - responsible for tracking Enrollment numbers, analyzing the data to help create a positive student experience.

• Designed and distributed monthly newsletters.• Designed graphics and copy for marketing materials.• Excellent command over verbal and written communication.• Posses excellent knowledge of Mortgage loan operations, guidelines, policies and procedures in multiple departments.• Developed and implemented competitive loan services and programs.• Highly skilled in data analysis, management and daily reporting.

• Developed creative direction of all marketing and communication materials, including brochures, press release, emails, web and conference exhibits.• Designed graphics and copy for marketing materials.• Supervise relationships with agencies and vendors to attain superior service and quality.• Managed brand image, product positioning and message through prospected promotions and events.• Identified new markets and sales opportunities.• Developed and implemented competitive loan services and programs.• Responsible for client database management.

Designed and layout of wedding and obituary pages for eight community newspapers on a weekly basis. Designed flyers, postcards and ad for improving business needs. Planned, prepared and carried out information used for advertising and publishing of special sections. Trained employees on computer knowledge. Communicated with advertising sales team and clients on their advertising needs. Established knowledge of McIntosh and PC software programs. Ability to meet deadlines and works in a team environment.

Organized, planned, prepared and promoted contest, special guest appearances and events. Designed promotional pieces for the printers, created in store signs, fliers and coupons.

Bachelor, Science Business Management

Graphic Communication Associates; Ati, Graphic Arts

Education record