Denise Whitaker Email & Phone Number

 Develop work breakdown structures, plans, budgets and schedules, which meet contractual and technical program requirements. Monitor and report progress against these plans and interface with internal functional departments, vendors and customer personnel to obtain status and assure compliance with program contractual, cost and schedule objectives.  Develop information/reports to program management, business management and customers in accordance with contract requirements Develop project schedules and BOEs from Performance Work Statements. Track program deliverable documentation for on-time delivery and metrics.

 Provided process training for producing formal documentation and software deliverables which resulted in more effective communication between team members. Lead project team members to deliver program technical drawing package on-time resulting in receiving no Government comments.  Coordinated with team members and Government Representatives locally and at nine worldwide Government facilities to deliver Plant-in-Place site configuration documentation. Produced timely deliveries of logistics engineering documentation and procurement deliverables. Conduct quality reviews of technical documents for contract compliance.

 Prepared monthly status documents for various programs, EVMS Project files for each program, and ETC and EAC and other reports and analyses as required. Created, coordinated and executed streamlined DUF and ECO processes. Wrote CM plans/procedures, SCMPs and SDPs in accordance with contract, CDRL/ DID requirements, military specifications/standards, and in-house policies/ procedures. Created all CM/DM policies, procedures, work instructions, and checklists and was a key team member to obtain initial ISO-9001 certification. Managed the creation of a single CM hardware drawing database, and implemented CM data collection and metrics. Researched DUF and ECO cost collection data and implemented the first ECO cost model for a major program and the first DUF cost model to use at the proposal phase.

 Designed, scheduled, and conducted testing tasks to system level. Augmented system test designs to meet program requirements and specifications.  Analyzed and tested approach methods and organized means to achieve solutions on assigned projects. Interpreted and annotated test data and investigation results.  Documented software deficiencies/limitations and developed recommendations for corrective actions.  Created, and produced detailed test procedures and reports for upcoming software versions in accordance with contract and specification requirements.

 Applied engineering and scientific knowledge to prepare, modify and maintain technical documentation including proposals, hardware and software specifications, user manuals, technical analyses and reports, and training materials. Developed document outlines and draft documents that met customer and contract requirements.

 Managed O&M support for the Sunnyvale DSCSOC. Primary liaison with customer; maintained availability of all systems supporting mission requirements; conducted OJT training of on-site military personnel; completed diagnostic testing of the ODOCS subsystems, verified new software releases, and updated static databases, as required. Coordinated communications operations support for DCA-Europe. Primary liaison with customer ensuring maximum availability of all systems in support of mission requirements. Created, modified and managed the DSCS Atlantic and IO Satellite Networks using DNPS.

Various assignments involving real-time operations, control, management, and direction of critical terrestrial, satellite, AUTODIN and AUTOVON communications systems and restoral actions for terrestrial and station failures as well as DSCS satellite impairments and abnormalities.

Contracts: Federal Contracting Basics

Managing Projects From Foundation To Enterprise Using Ms Project Server 2007

Mba-Pm, Project Management

Graduate Professional Certificate – Business Management, CTU, September 2005 Graduate Professional Certificate – Project Management, CTU.

Green Belt, Vbss – Green Belt Certification

Bsba, B.S., Business Administration - Management