Denise Widmeier Email & Phone Number

Philadelphia, Pa, Us

I've played a pivotal role in facilitating organizational growth from 300 to 1.2K team members by devising and implementing comprehensive people strategies. These strategies encompassed various HR facets, including workforce planning, succession planning, performance management, talent review, and more. Additionally, I established the people and culture business partner function, directed the creation of a holistic employee experience strategy, pioneered the deployment of organizational health report dashboards, collaborated on diversity and inclusion programs, advocated for wellness initiatives, introduced innovative recognition systems, conducted benefit analyses, and formulated external cultural recognition strategies. My efforts have contributed to a more inclusive workplace culture, improved employee satisfaction, and notable recognitions as a top workplace for inclusion.

In my role as the architect of the inaugural Human Resources Department for a company spanning 47 states and Canada, I orchestrated the comprehensive development of HR functions to support a workforce of 2000 employees. My responsibilities encompassed managing employee experience programs, including engagement surveys and diversity training, as well as spearheading well-being initiatives. I played a pivotal role in fostering a culture of recognition and rewards to celebrate employees' contributions, supported by regular assessments of feedback for continuous improvement. My achievements also include the successful implementation of Paylocity for streamlined people processes, establishment of executive strategic planning, regional infrastructure, and operational consistency. Additionally, I crafted and implemented performance metrics, review processes, merit-based increases, bonus programs, and compensation strategies. Notably, I executed a robust recruitment strategy, incorporating regional-specific compensation guides, networking opportunities, budgets, and hiring goals. The creation of an Intranet website further facilitated employee engagement, learning and development, and SOP distribution.

Horsham, Pennsylvania

In my capacity as the architect of the organization's inaugural Human Resources Department, I undertook a multifaceted role encompassing the management of benefit administration, employee relations, audit representation, recruitment, training, and performance management. A key achievement was the creation and execution of a comprehensive performance management program, integrating talent assessments, 360 feedback, and standardized compensation planning. My strategic talent development initiatives led to internal promotions and the establishment of university recruitment programs. Handling full-cycle recruiting for diverse teams, including engineering, corporate support, and manufacturing, allowed me to successfully execute high-volume recruiting for the Manufacturing team, resulting in the onboarding of four new team members weekly. Additionally, I conducted onboarding and position-specific training plans to ensure a seamless integration for new hires.

As the driving force behind the development of the HR/OD Department, I spearheaded a range of initiatives that transformed our organizational dynamics. My responsibilities included executing a comprehensive Training Strategy covering Onboarding, Leadership, Sales, Customer Service, and Soft Skills. I played a pivotal role in implementing an Employer Brand Marketing strategy, contributing to the enhancement of our company's reputation. Additionally, my efforts in talent acquisition and onboarding processes significantly reduced time-to-fill and improved candidate quality, leading to a notable 12% decrease in turnover. I introduced competency-based modeling across various facets, such as performance metrics, hiring profiles, reviews, talent development, and career paths. As part of our commitment to professional growth, I created and delivered a 3-month Leadership Development program tailored for middle management. Further, I took charge of planning and executing the annual organizational off-site employee retreat, overseeing programming, logistics, and the presentation of annual recognition awards.

In my role, I revolutionized the onboarding experience by creating and implementing an immersive 3-week program, effectively boosting new hire retention. Simultaneously, I spearheaded impactful leadership development programs, elevating the skills of senior leaders and fortifying succession planning. Through the design, delivery, and measurement of customer service training programs, I achieved a notable 20% increase in satisfaction scores, aligning with key performance indicators (KPIs). My responsibilities also extended to conducting performance and management coaching, contributing to overall team effectiveness. Additionally, I successfully established performance management metrics for the Customer Solutions call center, resulting in a significant reduction in repeat customer inquiries and enhancing operational efficiency.

Plymouth Meeting, Pa

In my capacity overseeing the training and professional development of a team of over 1600 associates, I played a pivotal role in elevating organizational capabilities. My responsibilities included supervising the instructional design, delivery, and measurement efforts of 16 remote training professionals across four distinct business functions. Through a comprehensive Training and Organizational Needs Analysis, I identified opportunities for improvement and successfully implemented a Learning Management System. My contributions extended to the execution of a standardized new hire orientation process and the development of position-specific training plans. To streamline onboarding, I created and executed university recruitment campaigns along with a "Boot Camp Training" program. In a strategic move, I secured and negotiated an NMLS required Continuing Education agreement, resulting in a significant 52% cost savings.

Greater Philadelphia Area

As the leader responsible for the training and professional development of a team of over 900 associates, I conducted operational analysis that led to the implementation of streamlined workflow procedures, policies, and best practices. My contributions extended to the successful implementation of a full-cycle Onboarding Process and the establishment of an Online Training University. During a 14-month tenure as acting Director of Human Resources, I managed various aspects, including recruitment, vendor management, benefit administration, investigations, and employee leaves. Noteworthy achievements under my leadership include a substantial 30% reduction in the projected training budget, a remarkable 40% increase in Training Satisfaction Survey results, and the development and facilitation of 18 impactful company-wide training initiatives across seven states.

Greater Philadelphia Area

In my role overseeing the training and performance management of a team of over 75 associates, I focused on enhancing soft skills, implementing an executive training strategy, conducting comprehensive onboarding, and delivering consultative sales training. Through needs analysis, coaching sessions, and tailored training programs, I successfully improved Regional Mystery Shop scores by an impressive 35%. My dedication to developing and refining the skills of the team contributed to this significant achievement, reflecting my commitment to delivering high-quality training and driving positive outcomes.

Greater Philadelphia Area

In my capacity as a business analyst, I played a pivotal role in understanding the needs of various business lines and seamlessly incorporating them into a proprietary software system under development. My responsibilities extended to the development and delivery of training programs for all channels of GMAC, encompassing seminars, sales classes, software training, and comprehensive operational workflow documentation. Through a meticulous needs analysis, I established training objectives aligned with business requirements, ensuring that the training programs I developed were precisely tailored to meet the specific needs of the organization and contribute to its overall success.