Denise Wilder

Denise Wilder Email and Phone Number

Global Innovation Specialist @ Carnival Cruise Line
miami, florida, united states
Denise Wilder's Location
Miami-Fort Lauderdale Area, United States
Denise Wilder's Contact Details
About Denise Wilder

Driven professional with twenty years of customer service, sales and hospitality experience. Master in cross team collaboration, coordination, research, resolution, and customer satisfaction.

Denise Wilder's Current Company Details
Carnival Cruise Line

Carnival Cruise Line

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Global Innovation Specialist
miami, florida, united states
Website:
carnival.com
Employees:
15101
Denise Wilder Work Experience Details
  • Carnival Cruise Line
    Global Innovation Expert
    Carnival Cruise Line Oct 2019 - Present
    Doral, Florida
    Assist guest with ordering their Medallion prior to cruise. Walk a customer through down loading the medallion class app to their mobile device. Answer FAQ about medallion.
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  • Personal Companions Home Care
    Companion
    Personal Companions Home Care Dec 2018 - Present
    Maimi, Florida
    Assisted with Alhiemers patient. Fed, bathe and clothed patient. Walked and talked with patient
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  • Assurant
    Customer Service Specialist
    Assurant Jan 2019 - Sep 2019
    Miami, Florida
    responsible for processing T-Mobile device claims, verifying device information and answering inbound calls pertaining to existing claims.
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  • At&T
    Customer Service Representative
    At&T Jun 2018 - Sep 2018
    Fort Lauderdale, Florida
    Assisted customers with billing inquires and questions on wireless, internet direct TV and cable.
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  • Assurant
    Customer Service Representative
    Assurant Mar 2017 - Apr 2018
    Miami/Fort Lauderdale Area
    Assisted customers with understanding homeowner and renter insurance policies. Assisted with payments and making claims.
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  • Norwegian Cruise Line
    Universal Service Agent
    Norwegian Cruise Line Oct 2016 - Nov 2016
    Miami, Florida
    Assisted guest with making reservations for the ultimate cruise experience.
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  • Celebrity Cruises, Inc.
    Outbound Sales Concierge
    Celebrity Cruises, Inc. Jan 2016 - Oct 2016
    Miami, Florida
    -Liaise between outbound agents and direct guests to enhance cruise and add value to guest experience, providing exceptional one-touch customer service. -Coordinate flights, dining, and enhancement requests from both sales agents and direct guests. -Two-time Commodore Award winner. Member of Social, Spirit and Recognition Committee.
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  • Celebrity Cruises, Inc.
    Customer Service Representative
    Celebrity Cruises, Inc. Jun 2014 - Jan 2016
    Miami, Fl
    -Provided professional one-touch customer service via inbound phone calls. Researched and resolved complex service requests to deliver a positive guest experience.-Leveraged technology and resources to fulfill direct guest requests for dining, flight arrangements, and cruise enhancements.-One-time Commodore Award winner.
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  • Red Lobster
    Server
    Red Lobster Aug 2013 - Jun 2014
    Homestead, Fl
    -Provided personalized customer service while preparing and serving beverages and taking accurate orders.-Utilized inventory system to track alcohol and food products to ensure company profit.
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  • Handy Storage
    Assistant Manager
    Handy Storage Jul 2012 - Aug 2013
    Miami, Fl
    -Maintained property to ensure safety of tenants’ personal belongings.-Successfully managed collections and property marketing.
  • Universal Solar Rainsoft
    Customer Service Representative
    Universal Solar Rainsoft Nov 2011 - Jun 2013
    Miami, Fl
    -Greeted guest at retail hardware store to solicit survey participation. -Face to face product demonstration.
  • Knead A Pizza
    Front Of House Manager
    Knead A Pizza Jul 2010 - Sep 2011
    Homestead, Fl
    -Managed four employees to provide exceptional customer service.-Obtained Food and Beverage Manager’s License.

Denise Wilder Skills

Customer Service Data Entry Microsoft Office Sales Office Administration Cruise Lines Outbound Sales Inbound Sales Management Phone Etiquette Quickbooks Microsoft Word Social Media Time Management Multi Line Phone Professional Phone Skills Hospitality Industry Travel Planning Travel Arrangements Cash Handling Cash Management Customer Satisfaction Tourism

Denise Wilder Education Details

  • Laguardia Community College
    Laguardia Community College
    Business, Management, Marketing, And Related Support Services
  • New York Public Schools Repertory Company
    New York Public Schools Repertory Company
    High School Diploma

Frequently Asked Questions about Denise Wilder

What company does Denise Wilder work for?

Denise Wilder works for Carnival Cruise Line

What is Denise Wilder's role at the current company?

Denise Wilder's current role is Global Innovation Specialist.

What is Denise Wilder's email address?

Denise Wilder's email address is de****@****hoo.com

What is Denise Wilder's direct phone number?

Denise Wilder's direct phone number is +178675*****

What schools did Denise Wilder attend?

Denise Wilder attended Laguardia Community College, New York Public Schools Repertory Company.

What skills is Denise Wilder known for?

Denise Wilder has skills like Customer Service, Data Entry, Microsoft Office, Sales, Office Administration, Cruise Lines, Outbound Sales, Inbound Sales, Management, Phone Etiquette, Quickbooks, Microsoft Word.

Who are Denise Wilder's colleagues?

Denise Wilder's colleagues are Hicham A., Glad Diniz, Ibrahim Afflick, Neitan De Andres, Ijack Jack, Kalaiarasan Sankar, Fabián Arturo Ruiz Leon.

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