Denise Winters Email and Phone Number

 Reconcile weekly $3.5 million invoice runs for Healthtrust, Duke, Wellstar, Focus One, and Cross Country  Experience with Healthtrust Workforce system. Healthtrust ePCF Portal and Healthtrust Service Central. Conduct Bi-Weekly vendor calls with Healthtrust AP team regarding aging items Manage new weekly revenue of $1.1 million for Nursing and Allied Healthtrust Accounts Enter payroll timesheets for Healthcare Professionals into WorkForce Experience with B4 and FocusOne Technologies Process all approval invoices Research and resolve billing concerns  Prepare and process billing adjustments Track missing timecards Respond to internal and external customer questions and concerns via email, AMIE, and phone Partner with external clients to resolve payroll discrepancies and credentialing issues Partner with external clients to deal with difficult Health Care Professionals Partner with internal clients to establish facility payroll guideline, customer billing and payroll rates and system issues Complete weekly billing audits to resolve pay/bill discrepancies  Complete monthly billing audits to complete aging reports sent to external clients to obtain all remaining funds for pay Was able to successfully take an account with over $10 million in unbilled revenue and collect back payments as well as keep the account up to date.  PeopleSoft 8.3 HR PeopleSoft 8.3 Financials

Develop and execute marketing strategies to create new business and gain new customers.  Customer service - responsible for maintaining contact with customers from start to finish of product  Custom Digital Designs for Events. Design one of a kind custom party packages and organize birthdays, showers, and events Maintains a perfect customer satisfactory rating of 100.0% through 4000 sales by responding to inquiries within 1 day, shipping within promised processing times, and assume complete liability of each item until its confirmed delivery. Build strong, friendly, and mutually beneficial business relationships Analyze website traffic, highlighting trends and activity.

 Manage over 300 clients with multiple employee payrolls Research Client tax penalties Complete and file client's quarterly and year end tax paperwork, including amended returns Responsible for taking incoming calls and servicing clients with questions and payroll processing