Specific duties include develop and execute revenue goals, working with operations team to forecast, ensure account management best practices with a focus on client business solutions. Contribute to upper management decision and execution to build sales department process efficiencies.

• Coordinate internal resources and third parties/vendors for the successful execution of projects to ensure that all projects are delivered on-time, within scope and within budget (if defined).• Develop comprehensive project plans presented to clients, use to monitor and track progress with spreadsheets, diagrams and process maps, documenting needs through project completion• Identify, align and escalate resources as needed to meet deliverables with authority to adapt project plans as needed to mitigate risk. • Develop internal processes to improve efficiency in the deployment process, ensuring accountability across all project stakeholders.

• Oversee the development and implementation of a successful Relay For Life of Dearborn by working with the individual committee chairs and ACS staff partner to provide direction as needed. • Implement a one-year plan to set and accomplish income and non-income goals.• Recruit, train and mentor committee members, hold weekly and monthly meetings to coordinate communication to team captains as well as lead conflict resolution amongst teams and participants• Draft, retain, and recognize fundraising teams representing the entire relay community• Learn and uphold all national, divisional and local event standards, policies and procedures• Solicit National Corporate Teams partnerships to generate revenue and increase event exposure and participant attendance• Responsible for unprecedented growth in number of fundraising teams, online donations, participant fundraising emails, and target market teams• Successfully raised $228,000 over two years which exceeded event goals by 14%

Provisioning manager leading the service delivery team to assist internal deployment process including new client turn up, migrations, and carrier services. Developed & documented best practices, created relevant and timely reports to measure & monitor customer provisioning.