Service Delivery Specialist (Digital) Sales And Services
Current
Oct 2024 - Present
AeroLeads people directory · profile
Denise Salamanca-Adriano (Itil) Email & Phone Number
Service Delivery Specialist - Digital Sales & Digital Service applications across the Experience Platform
at
Suncorp Group
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Service Delivery Specialist - Digital Sales & Digital Service applications across the Experience Platform
Location
Melbourne, Victoria, Australia
Company size
Who is Denise Salamanca-Adriano (Itil)? Overview
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Quick answer
Denise Salamanca-Adriano (Itil) is listed as Service Delivery Specialist - Digital Sales & Digital Service applications across the Experience Platform at Suncorp Group, a company with 12163 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Denise Salamanca-Adriano (Itil).
Denise Salamanca-Adriano (Itil) previously worked as Service Delivery Specialist (Digital) Sales and Services at Suncorp Group and Service Delivery Manager at Theta (Nz). Denise Salamanca-Adriano (Itil) holds Bachelor Of Science (B.S.), Computer Science, Specialization In Information Technology. from De La Salle University.
Company email context
Email format at Suncorp Group
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Suncorp Group
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Profile bio
About Denise Salamanca-Adriano (Itil)
Denise Salamanca-Adriano (Itil) is a Service Delivery Specialist - Digital Sales & Digital Service applications across the Experience Platform at Suncorp Group. Colleagues describe them as "I have worked with Denise in my role as a Senior Consultant at Theta since Denise started at Theta 11 years ago. I have seen her progress from Service Delivery Coordinator to Service Delivery Manager. Denise is highly respected professionally both within Theta and by our customers with whom she has forged strong relationships. She successfully manages a diverse support team working across multiple business groups. She is organised, calm and easy to deal with and maintains a clear focus on customer satisfaction using her excellent communication skills." and "I had the pleasure of working with Denise during her time as an SDM for Theta. She was a fantastic support to our team at Genesis over the years, always ensuring we had what we needed to succeed. I really enjoyed working with her and appreciate all the hard work she put in. Now that she's moved to Melbourne, I wish her all the very best in her new journey."
Current workplace
Denise Salamanca-Adriano (Itil)'s current company
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Suncorp Group
8 roles
Denise Salamanca-Adriano (Itil) work experience
A career timeline built from the work history available for this profile.
Service Delivery Manager
Provide leadership around SLA management, Incident management, Problem management, Change management and appropriate reporting Ensure customer SLAs are met, customer budgets are managed and appropriate authorization is obtained for all service activities Oversee customer agreement financials and track performance KPIs
Apr 2021 - Oct 2024
Service Delivery Coordinator
Responsible for end-to-end incident management delivery for supported customersManagement of ITSM processes and procedures, adhering to ITIL best practices methodologies
Mar 2013 - May 2021
Change Manager For North America And Latin America
Client: Procter and GambleResponsible for managing all changes across North America and Latin America Region.
Aug 2011 - Jan 2013
Technology Consultant Ii
Client: Procter and GambleProvide Level 2 Support, execute changes and releases
Dec 2009 - Jan 2013
Incident Manager
Client: Procter and GambleResponsible for driving the incident management process
Jul 2010 - Jul 2011
Supplier Manager
Client: Procter and GambleResponsible for defining, evaluating, and monitoring supplier performance.
Feb 2010 - Jun 2010
Software Engineer
Project: AMEX (Customer Service Team, Quality Assurance and Testing Team)Role: DeveloperExposed to code and component Testing, special service request, and regression testing. Was part of the project’s Quality Assurance (QA) team.Project: VERIZON Role: Primary SupportWas part of the General Ledger (GL) Team identified to be the primary support for the.
Aug 2007 - Nov 2009
Team & coworkers
Colleagues at Suncorp Group
Other employees you can reach at suncorpgroup.com.au. View company contacts for 12163 employees →
EC
Elsa Chacko
Colleague at Suncorp Group
Greater Sydney Area, Australia
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PB
Piper Brady
Colleague at Suncorp Group
Newmarket, Queensland, Australia, Australia
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JS
Jackie Salmon
Colleague at Suncorp Group
Australia, Australia
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RS
Robin S Solomon
Colleague at Suncorp Group
Sydney, New South Wales, Australia, Australia
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EM
Emma Maloney
Colleague at Suncorp Group
Queens Domain, Tasmania, Australia, Australia
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JJ
Jake Johnston
Colleague at Suncorp Group
Carlton, Victoria, Australia, Australia
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GH
Gabrielle Hutton
Colleague at Suncorp Group
Greater Melbourne Area, Australia
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SL
Steven Leach
Colleague at Suncorp Group
Albion, Queensland, Australia, Australia
View →
SK
Sherman Katie
Colleague at Suncorp Group
Greater Brisbane Area, Australia
View →
JW
Jason Whitby
Colleague at Suncorp Group
Footscray, Victoria, Australia, Australia
View →
Elsa Chacko
Colleague at Suncorp Group
Greater Sydney Area, Australia
View →
PB
Piper Brady
Colleague at Suncorp Group
Newmarket, Queensland, Australia, Australia
View →
JS
Jackie Salmon
Colleague at Suncorp Group
Australia, Australia
View →
RS
Robin S Solomon
Colleague at Suncorp Group
Sydney, New South Wales, Australia, Australia
View →
EM
Emma Maloney
Colleague at Suncorp Group
Queens Domain, Tasmania, Australia, Australia
View →
JJ
Jake Johnston
Colleague at Suncorp Group
Carlton, Victoria, Australia, Australia
View →
GH
Gabrielle Hutton
Colleague at Suncorp Group
Greater Melbourne Area, Australia
View →
SL
Steven Leach
Colleague at Suncorp Group
Albion, Queensland, Australia, Australia
View →
SK
Sherman Katie
Colleague at Suncorp Group
Greater Brisbane Area, Australia
View →
JW
Jason Whitby
Colleague at Suncorp Group
Footscray, Victoria, Australia, Australia
View →
1 education record
Denise Salamanca-Adriano (Itil) education
FAQ
Frequently asked questions about Denise Salamanca-Adriano (Itil)
Quick answers generated from the profile data available on this page.
What company does Denise Salamanca-Adriano (Itil) work for?
Denise Salamanca-Adriano (Itil) works for Suncorp Group.
What is Denise Salamanca-Adriano (Itil)'s role at Suncorp Group?
Denise Salamanca-Adriano (Itil) is listed as Service Delivery Specialist - Digital Sales & Digital Service applications across the Experience Platform at Suncorp Group.
Where is Denise Salamanca-Adriano (Itil) based?
Denise Salamanca-Adriano (Itil) is based in Melbourne, Victoria, Australia while working with Suncorp Group.
What companies has Denise Salamanca-Adriano (Itil) worked for?
Denise Salamanca-Adriano (Itil) has worked for Suncorp Group, Theta (Nz), Hewlett Packard Enterprise, Hewlett-Packard, and Accenture.
Who are Denise Salamanca-Adriano (Itil)'s colleagues at Suncorp Group?
Denise Salamanca-Adriano (Itil)'s colleagues at Suncorp Group include Elsa Chacko, Piper Brady, Jackie Salmon, Robin S Solomon, and Emma Maloney.
How can I contact Denise Salamanca-Adriano (Itil)?
You can use AeroLeads to view verified contact signals for Denise Salamanca-Adriano (Itil) at Suncorp Group, including work email, phone, and LinkedIn data when available.
What schools did Denise Salamanca-Adriano (Itil) attend?
Denise Salamanca-Adriano (Itil) holds Bachelor Of Science (B.S.), Computer Science, Specialization In Information Technology. from De La Salle University.
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