Denise Blank Email & Phone Number

Knoxville, TN, US

Knoxville, Tennessee, United States

As program manager aligned in-flight projects for Sales/Sales Operations. During company restructuring, moved to cross-functional project management – procurement, customer experience, finance – from IT implementations to vendor program changes. Specialize in change management: analysis and communication/event/curricular design & construction.

Knoxville, TN

Process analysis & design, project management, contract alignment, training development, functional app design & testing and system implementation, internal communication design and other targeted projects to connect efforts between marketing, national and local sales forces, IT, service and legal departments in order to leverage internal capabilities.

Des Plaines, IL

B2B lead generation, campaign design, process design and team training tools. Ambius is a Rentokil Steritech North America company.

Services:Education development & delivery (business and school); corporate image design; arts outreach; operational procedure and system design; documentation writing and formatting; marketing collateral design and production; communications development (systems and material); conversion of text documents to EPUB Clients in performings arts, publishing.

Designed and facilitated courses in performance, theatre history & drama, humanities, creative and argumentative writing, graphic design and speech, in live and online formats.Organizations:College of DuPage--Glen Ellyn, IL; Benedictine University--Lisle, IL; Columbia College, Chicago, IL-High School Summer Institute; National Louis University, Chicago, IL

Designed and constructed new theatre degree programs; produced & directed productions. Taught theatre performance, history, writing and literature, in addition to general education courses. Managed non-technical department business, including marketing concepts, television and radio appearances on behalf of university arts.

Developed and facilitated training for technical systems, methodology, employee orientation, soft skills and change management. Specialized in interactive learning, presentation design and documentation.

For clients, analyzed and realigned business functions & processes to facilitate technical configuration and enhancement of SAP Service Management integrations. Managed 3rd-party training assignments for team of consultants.

Franklin Park, IL

Assisted National Service Manager for Factory Automation division. General clerical, along with process redesign and rollout for de-centralizing day-to-day functions (time reporting, invoicing). Departmental liaison for SAP implementation project.

Chicago, IL

Assistant to Editor of Reference Books Bulleting, part of BOOKLIST review journal, published 10 times per year. Board communications, print layout, preparation and proofing of annual compilation. Freelance book reviewing for other genre sections of the magazine.

Master Of Nonprofit Administration

focus in marketing and consumer behavior, arts organizations

Master Of Fine Arts (Mfa), Acting

Bachelor Of Arts (B.A.), Communications & Theatre/English

Activities and Societies: Chapel Choir (now Liturgical Choir)Pasquerilla West resident

Acting

Activities and Societies: Summer Training Congress