Denise Boyer Email and Phone Number

As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive.I lead an incredible team of storytellers that drive Visa's editorial strategy across our digital platforms. Partnering with teams across the globe, our team develops high-quality, purposeful, engaging content that tells our brand story in an authentic way.

Purpose is the new commercial battleground and a hot topic in the industry. I help my clients develop a corporate purpose strategy and narrative, and then build an integrated communications, content, and channel strategy rooted in purpose. After mastering a corporate brief with stakeholders, I advise on the digital strategy to help clients build, maintain, manage and communicate their purpose across channels - gaining mindshare in an increasingly competitive market.

Lead the global social media and content strategy for ServiceNow, the fastest‑growing enterprise cloud software company in the world over $1 billion in revenue.CENTER OF EXCELLENCE & LEADERSHIPChampioned the creation of the Global Center of Excellence and global governance modelsOverhauled a legacy social media management platform to improve social listening. Results will increase the ability to create real-time content and improve newsjacking by 100%. Will reduce reporting time by 50%COMMUNICATIONS & SOCIALDrove 187.7% increase in brand social engagement per post in 2+ years using advanced visual storytelling techniques to captivate audiences and inspire actionLaunched ServiceNow’s new brand campaign on social media in 2018. Social-first content created for this campaign garnered 150M+ impressions Managed the Forbes Most Innovative Company campaign on social media (organic and paid) crushing CTR industry benchmarks by on LinkedIn by 80% Increased global account followers by 165% in two yearsGrew global paid social media budget by 200% from 2017 to 2018 by organizing global cross-functional teams and developing processes

Hired to lead Oracle’s global content and social marketing strategy for the Oracle corporate channels – an audience exceeding 2.5 million. Working closely with other lines of business and content contributors, I orchestrated and maintained a global corporate editorial calendar of content that informs, inspires, and stimulates action. Success in this role has been demonstrated in my ability to develop cross channel, digital storytelling campaigns that drive reach and engagement across the Oracle global social media platforms.

Chief Social Business Evangelist spearheading the development and implementation of Taleo’s global social business strategy. Aquired by OracleLaunched Taleo’s first Social Media Center of Excellence, which included developing and scaling the overall strategy, training & best practices, policies & governance, tools, and analyticsDeveloped the global content, editorial, and engagement strategy for the Taleo social accounts including LinkedIn, Twitter, Facebook, YouTube, Slideshare, and Google+Author and creator of Taleo’s global social media playbookImplemented a large-scale social selling program for the sales forceDeveloped the first brand ambassador and thought leader program from the ground upCreated the first kick-start guide to employee advocacy on social mediaBuilt Taleo’s social listening and analytics program, generating actionable insights from data available across multiple channels

Responsible for 167% growth of Twitter community.Increased visits to Workday.com by 90% in 3 months.Strategic partner in the creation, development, and adaptation of the Workday Community Brainstorm program. Over 60 enhancement ideas were delivered in product updates as a result of this program.Developed Workday’s first customer advocacy programs in order to scale, increase credibility and demonstrate commitment to customers.Organized and executed the first Workday Technology Summit resulting in over 1,000 tweets and 10 blogs from top industry analysts on Workday’s core products.In partnership with a highly respected digital agency, established the framework to measure content performance across all marketing channels.Recognized for creating effective social media plans and messaging targeting the SaaS/Cloud Computing audience.

Human resource management including: Recruiting and hiring of administrative personnel; maintaining all personnel files for the region, performance analysis and goal setting. Coordinating and driving divisional meetings to completion. Effectively and efficiently managing multiple projects for senior management. Preparing and analyzing multiple reports to ensure metrics were met. Acting as a key liaison for the Customer Satisfaction program while maintaining a satisfaction rate of 96.5% for consecutive quarters.