Denise Mercer Email & Phone Number

Sugar Land, TX, US

Rochester, NY, US

Houston, Texas, US

• Provide human resource guidance to company employees related to benefits enrollment, leaves of absence, and various other inquiries.
• Lead a recruiting initiative by attending regional job fairs to attract talent.
• Oversee benefits administration for 95 corporate employees and 1,400 field employees.
• Oversee HRIS administration to ensure employee data in ADP Vantage is correct and perform routine audits to ensure accurate deductions.
• Conduct stay and exit interviews with employees.
• Partner with upper leadership to conduct investigations as needed.

Houston, Texas, US

Houston, Texas, US

• Oversee the Human Resources and Benefits departments for 45corporate employees and approximately 650 contingent staff.
• Full-cycle recruiting and onboarding for internal staff.
• Build and vet job descriptions to determine classifications under FLSA.
• Ensure all compliance matters are completed (EEO-1, Alternative Workweek/California, Annual 401(k) testing, etc.)
• Employee relations for internal and client staff.
• Ensure federal, multi-state, and municipal mandates are applied.

Jamestown, New York, US

• Primary point of contact for all human resource matters for a fully distributed remote workforce.
• Full-cycle recruiting and onboarding for Software Engineering and Developer roles as well as other internal roles (UI/UX, Full Stack, etc.) as needed. Successfully sourced and hired a workforce that resulted in a 25%.
• Led Global recruiting for talent in Poland and Germany.
• Provided HR guidance and support to management regarding employee relations and performance management.
• Created new employee handbook and job descriptions.

San Antonio, Texas, US

• HR Business Partner for approximately 60 small business clients with an accumulative total of about 1,100 worksite employees.
• Strategically aligned PEO services with identified client needs through an understanding of the client’s business plans and small business operations from an owner’s perspective.
• Led and coached key decision makers within client’s business of best HR practice to ensure compliance, risk mitigation, training, leave management, and employee relations.
• Built and delivered handbooks, ad-hoc policies, and PTO tracking systems for assigned book of business.

Houston, Texas, US

• HR Advisor for North America organization supporting sites in Texas, Louisiana, California, Oklahoma, Connecticut, Wyoming, and Pennsylvania consisting of approximately 400 employees.
• Liaison to Global HR in Aberdeen (UK) regarding domestic employee relations and practices.
• Provided HR consulting and support to Sr. Leadership and Operations on recruiting, onboarding, compliance, employee relations, performance management, immigration and succession planning.
• Conducted new hire orientation in Houston and Broussard, LA.
• Ensured compliance to state and federal regulations by reviewing and updating policies, job descriptions, and handbook.
• Developed a compensation analysis benchmarking tool for US-based roles.

Kingwood, TX, US

• HR Specialist for approximately 125 small business clients with an accumulative total of 1,400 worksite employees.
• Participated on a team of 3 HR Specialists that launched a large client initiative assigned to the Business Teams across the nation.
• Strategically aligned PEO services with identified client needs through an understanding of the client’s business plans and small business operations from an owner’s perspective.
• Led and coached key decision makers within client’s business of best HR practice to ensure compliance, risk mitigation, training, leave management, and employee relations.
• Worked collaboratively with other departments within Insperity to ensure compliance and/or to address escalated matters (EEO, FLSA, HR COE, Benefits).
• Coordinated development and delivery of service strategy plans, hiring process, employee counseling and terminations.

Katy, Texas, US

• Provided HR consultancy to 3,000 + employees within Academy stores in an assigned region (extensive travel to Dallas, Austin, central Mississippi, and Florida Gulf Coast).
• Heavy focus on investigations, climate assessments, exit/stay interviews, and various other employee relation matters.
• Served on process improvement projects (performance management and succession planning).

Houston, Texas, US

• Provided HR guidance to departments in the hospital.
• Facilitated New Hire Orientation.
• Primary focus on employee investigations, internal audits, and disciplinary counseling.

Houston, Texas, US

HR Manager at privately held financial alliance.Oversee HR department, handling all strategic and administration related matters. Reporting to EVP/Finance and CEO/President of Company. Heavy involvement with recruiting, succession planning, performance management, and employee relations.

London, UK, GB

• Note - before acquisition, this role was with Pride International, Inc.Human Resources Generalist
• Managed a broad range of corporate HR functions including employee relations, recruitment, benefits and onboarding administration, tuition and wellness reimbursement programs, immigration, global service award program.
• Oversaw all global and domestic employee transactions (new hires, transfers, promotions, demotions, terminations, etc.)
• Produced ad-hoc and other monthly census, turnover, and onboarding reports for global distribution.
• Administered the tuitions reimbursement program and the fitness reimbursement/wellness program.

Houston, Texas, US

• Provided administrative support to the HR Director and CFO with day-to-day general and complex administrative and confidential matters. Performed generalist level support to the Benefits, Training, Recruitment, and.
• Redesigned the employee file, ensuring a compliant process. Delegated HR intern with enforcement of file room processes.
• Developed SOPs for each functional group within HR.
• Campaigned for and oversaw the company’s first ever employee assistance internal program called “UVCares” and organized a Chili Cook-Off and Auction, which is still an annual event.

• Oversaw a diverse range of payroll, benefits, and recruitment functions. Managed headcount and turnover reports on a monthly basis. Processed payroll on a bi-weekly basis. Facilitated new hire orientation on a weekly.
• Successfully converted all employees to a PTO (Paid Time Off) tracking system, which required communication, design, and multiple audits. Updated each employee record in HRIS database with PTO balances and developed a.

US

• Responsible for heavy recruitment and relocation. Created and maintained specialized recruitment tracking databases. Primary contact with staffing agencies regarding “hard to fill” and temporary positions. Facilitated.
• Developed and implemented a recruitment strategy that successfully hired approximately 90 employees in a 6-month timeframe.
• Negotiated new contracted rates with extended-stay hotels in the Austin area, resulting in substantial savings.

Round Rock, Texas, US

Recruited for office and IT positions for client, Dell Computer Corp. Handled remote new hires. Assisted in the start-up of the Nashville location.Point of contact at HQ for contract personnel.