Denise Herdrich Email & Phone Number

Greater Chicago Area

Manage, coordinate and implement projects and activities for all areas of the SCA account team. Serves as the primary lead for board and committee governance; planning and operational coordination of daily operations, program management and tracking, and special projects as assigned. Oversee and manage the nominations, elections and volunteer appointments.• Manage and execute the organization’s annual committee appointment, nomination and election process.• Developed and executed a new nomination, election and call for volunteers’ process that was more efficient, accurate and reduced staff time.• Liaised with the IT department on the optimization of the Personify database.• Managed and executed the implementation of the new SCA Career Center.• Developed and executed a marketing campaign for membership retention for grace and expired members.• Manage the monthly membership retention and renewal processes.• Managed and assisted with the new process for collecting online contributions for the SCA Endowment fund.• Manage and ensure the accuracy of the SCA publications with the external publishers.• Oversee preparations including scheduling and planning, agenda setting and material preparations, conference calls, and Zoom meetings for appointed committees, task forces and working groups.• Oversee Officers and Director meetings: prepare minutes, action log updates and routine communications.• Assist the Newsletter editor with content and review.• Assist in the creation and preparation of all educational and marketing materials for the SCA website and social media updates.• Primary contact between Veritas service teams and outside vendors.• Travel to annual conference, Board annual retreat meeting; supervise and participate in on-site activities.

Greater Chicago Area

Managed, coordinated and implemented projects and activities for all areas of the NFBA account team. Served as the primary lead for membership, annual expo, workforce development, accreditation program, coordination of daily operations, program management and tracking and special projects as assigned.• Assisted the Executive Director on strategic planning, budgeting, financial matters, and day-to-day operations.• Leadership assistance to the Executive Director to coordinate the Executive Committee and Board of Directors meetings: prepare and distribute agenda materials, prepare minutes, action log and Board communications.• Developed the list of competencies for Kirkwood Community College apprenticeship pilot program.• Managed client certification and Accredited Builder Program. • Managed the development and execution of the annual NFBA Frame Building Expo business plan. Instituted and led monthly/weekly check-in meetings leading up to the Annual Expo for core staff and service teams, who were all new to the client.• Developed the top ten Safety Toolbox Talks to help members promote the importance of jobsite safety.• Managed the Associations prestigious awards program, Building of the Year.• Managed the monthly membership dashboard report for leadership.• Managed the membership retention and renewal processes.• Researched and made recommendations for non-dues revenue affinity programs.• Assisted the Executive Director and the Marketing Steering Committee with the new design for the Associations logo and website.• Appointed liaison to the Convention Planning, Safety, and Membership Committees.• Primary contact between the account team, AMC service teams, and outside vendors.• Managed and trained the teams Operations Administrator.• Traveled to annual conference, Board and Chapter meetings; supervise and participate in on-site activities.

Oak Brook, Il

Oversaw the development and support of the Membership Department. The primary responsibilities included leadership and administration, membership support and engagement strategies, database management and reporting, program management and tracking, club leadership development, resource tools and event and meetings.• Assisted the Membership Manager on strategic, operational and financial matters.• Improved and enhanced relationships with 32 District Governors, Lt. Governors, District Treasurers and Club Officers spanning 66 countries by email and conference calls.• Helped to upgrade the iMIS database from 10.6 to 20.2, merging the accounting module in iMIS to Quickbooks and supported the online dues payment system upgrade for a convenient and secure way for member dues to be processed more efficiently with less processing time.• Assisted and expedited the annual dues renewal process for over 1,100 clubs worldwide.• Managed the monthly reconciliation of the U.S. and Euro bank statements to the iMIS database, accuracy of the data entry and member payments, new clubs in formation, new club charters, Z/Golden Z club charters, club disbandment’s, new country criteria, dues processing, and the credentialing/voting process at the biennial convention.• Generated and distributed the monthly and quarterly membership reports for leadership and staff.• Assisted the Accounting Manager with the year-end audit.• Assisted the Leadership Development Committee with the training content and sessions for the Learning Management System (Educational Resource).• Appointed as a member of the convention planning team.• Appointed liaison to the Leadership Development and Credentialing Committees.• Delivered high quality of member support and customer service.

Des Plaines

Provided administrative support to the Executive Director and the Director of Membership. Additional support for other staff directors is provided as necessary. Areas of expertise include membership retention and recruitment, annual convention, leadership retreat, annual planning session and Board of Directors meetings, policies and procedures of the association, and general coordination assistance. • Coordinated special events, negotiated and secured event space, housing, food and beverage, and audiovisual equipment, and assisted with event budgeting, speaker selection and coordination of event logistics.• Liaised with marketing/communications staff for the advertising and promotion of meetings and events.• Managed registration process: setup, processing and reconciliation.• Assisted the Director of Business Development with the Applied Client Network awards and recognition.• Coordinate meeting plan with the Applied Net Conference team.• Leadership assistance to Executive Director and Director of Membership as necessary including, correspondence, travel arrangements and schedules.• Assisted the Director of Membership with membership recruitment, engagement and retention initiatives.• Appointed as the primary point of contact for current and potential members; clearly and effectively communicated the value of member benefits as well as all association products, programs and services.• Assisted in the development of the strategic plan for membership development with input from key volunteers.• Researched and made recommendations on new membership benefits and non-dues revenue.• Managed and executed the annual membership dues program.• Assisted in the development of the agenda for Board, Officers Briefing and other applicable meetings.• Assisted the Director of Operations with the day-to-day financial matters. • Assisted in committee structure issues, evaluations, maintain leadership and member rosters.

Greater Chicago Area

Evolved role from administrative to director-level functionality by developing relationships with union officials and construction industry executives, essentially creating the Director of Labor position at the Association. As Director of Membership, guided recruitment efforts that led to an over 35% increase in membership over a six-year span.•Director of a not-for-profit association with annual budget of $1 million.•Assisted the Executive Director with strategic planning, budgeting, day-to-day operations and financial matters.•Designed and edited comparison matrix for key elements of area labor contracts to help quantify costs and establish negotiating priorities and positions.•Assisted Board of Directors to drive association membership and improve visibility while managing all labor and contract-related specifications to ensure member satisfaction. •Ascertained new employment law changes or mandates, then communicated these issues to members and negotiated potential roadblocks. Formed panels of experts on various complicated legal and labor topics and distributed information to Association members. •Developed and promoted programs to help members prepare for the future. •Developed the most comprehensive safety partnership in the area with OSHA (Region V).•Partnered with industry associations and minority contractor organizations to enhance working relationships with Association members, increase visibility and generate non-dues revenue.•Communicated information on labor relations issues to union members.•Collaborated with union and member organizations to alleviate labor relation situations, saving member firms up to $20,000 in fines per incident.•Appointed liaison to Labor Relations, Membership, Government and Safety committees.•Planned and coordinated Association events from initial budget development through coordination with off-site facilities and vendors.

Oversaw all aspects of internal operations and external visibility.Wrote detailed operational procedural handbook for nationwide nonprofit. Trusted to manage operational budget, including accounting and bookkeeping.

Accounting Courses

Diploma Of Certification, Fitness

Education record