Denise Daley Email and Phone Number
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I believe in cultivating a collaborative environment of diverse perspectives, enabling opportunities for growth and development, through coaching, self-accountability, ambition, and integrity.Decisive and focused leader with a background in strategic planning, project leadership and team development. Proven ability to manage globally and effectively lead associates to achieve time sensitive targets, in a fast-paced environment. EXPERIENCE & SKILLS● Project Leadership● Cross-functional Collaboration● Results Driven● Strong Multi-tasking● Process Improvement● Team Building & Development● Global Management● Cross-functional Leadership● Self-motivated● Establishing Bench-strength
Chamberlain Group (Cgi)
View- Website:
- chamberlaingroup.com
- Employees:
- 2617
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Chamberlain Group (Cgi)Chicago, Il, Us
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Crm Lead, Sales Analytics SystemsChamberlain Group (Cgi) Oct 2018 - PresentOak Brook, Illinois, Us● Lead trainer for Sales Cloud Lightning● Support 200+ CRM users through daily issues and prioritize related queue to CRM Administrators● Collaborate with stake holders to develop detailed requirements and manage projects on the CRM strategic roadmap through implementation to adoption● Create, maintain, and deliver training programs on sales business tools and procedures● Ensure all required sales process flows including customer contracts and price deviations are aligned with guardrails of company controls & audit requirements, tracked, and accurately preserved in Salesforce.com● Improve standards for Salesforce.com Sales Cloud's customer details, sales rep assignments, and overall CRM customizations by identifying and facilitating opportunities for continuous improvement within our sales tools● Test Salesforce.com for user experience, acceptance, and adoption
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Supervisor, Projects Global Shared ServicesCdk Global Jun 2018 - Sep 2018Austin, Texas, Us● Lead project team to meet deliverables for Global Shared Services - Quote to Cash initiatives● Metrics and SLA's● Transition day-to-day tasks to India team● Lead Finance project team members to meet invoicing milestones for Fortellis - Automotive Commerce Exchange platform for go-live -
Project Lead - Asc606 Revenue RecognitionCdk Global Jan 2017 - Jun 2018Austin, Texas, Us● Led Performance Obligation Team to meet aggressive time frames & produce results with regard to determining Performance Obligations on >26,000 catalog numbers● Defined business requirements documentation● Determined project plan objectives and timelines● Partnered with I.T., Technical Accounting, Ernst & Young Consultants, Business Drivers, Executive Sponsors & Project Managers to meet project milestones● Audited Performance Obligations & Revenue Trigger mappings for quality assurance● Provided resources for SIT (System Integration Testing) & UAT (User Acceptance Testing)● Approved testing scenarios● Defined & drove Change Management as a result of Revenue Recognition ASC606; identified required process changes, tooling enhancements and data clean-up efforts● Created process documentation, training materials and reporting for go-forward POB mapping process● Provided weekly updates for review with Executive Sponsors
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Finance Service Organization SupervisorCdk Global May 2010 - Mar 2017Austin, Texas, UsLEADERSHIP:● Excellent networking skills within all levels of an organization● Proven leadership and mentoring skills including career development● Proven ability to lead cross-functional project teams to deliver results● Excellent written and verbal communication skills● Strong at establishing bench-strength● Meticulous organizational skills● Strong multi-tasking skillsNOTABLE ACHIEVEMENTS:● Led the initiative to transition the Business Development Center Department to our new COE (Center of Excellence) - Handled employee on-boarding efforts - Developed training curriculum - Tracked KPI (Key Performance Indicators) - Aligned new associates with region/product assignment as well as mentor and manager assignment● Helped develop Business Requirement Documentation, Project Plan, and provided data for CRP and UAT testing● Helped drive 13 Business Process Improvement Initiatives in FY’15 resulting in: $46k salary savings by offshoring manual contracting Utilization of 24 hr clock/time zone 494 hrs./monthly savings via tooling automation 708 hrs./monthly savings via process efficiency● Successfully led the Highway Pilot Team and drove favorable results, part of a Contract Simplification Kaizen (Six Sigma approach) resulting in a 45% drop in process time for both writing & keying add-on contracts● Successfully launched the Highway Team after pilot completion● Successfully launched the newly implemented Contract Specialist role after pilot test● Women's Business Resource Group Committee member - Partnership Leader ● Member of the Finance Social/Network Committee (5/17 - present)● Moderator for the CDK Hoffman – Lean In Circle (2/15 - 5/16)
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Network Resource Management Install Specialist IiiCdk Global Apr 2008 - May 2010Austin, Texas, Us● Part of original start-up team for newly implemented department within Network Solutions● Coordinated resources for network-computing installations and training● Worked with cross-functional business partners● Illustrated problem solving and resource management skills on a daily basis● Lead for the Cisco Incentive Program; established tasks, wrote-up the process, delivered the process to teams involved and reviewed all contracts that fell under the program guidelines.
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Network Install Supervisor (Core Team)Cdk Global Feb 2006 - Apr 2008Austin, Texas, Us● Lead my team to maintain conformance with service policies, procedures, and productivity standards● Ensured Install Specialists were current on ADP Dealer Services products, conversions, and procedures as it related to system implementation● Monitored workflow and scheduled workload to ensure prompt and quality installs● Conducted department meetings and one-on-one meetings on a quarterly basis
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Network Solutions Install Specialist IiCdk Global Jul 2005 - Feb 2006Austin, Texas, Us● Coordinated network installations; contacted telephony vendors to retrieve circuit numbers & speeds● Reviewed network design topology drawings● Identified possible installation scheduling conflicts● Scheduled engineer resources and ensured certification documents were received● Volunteered for the Ford Secure Rapid Deployment Project; helped pin-point conflicts within the installation process● Promoted to Network Install Supervisor (Core Team)
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Installation Coordination Specialist IiCdk Global Jan 2002 - Jul 2005Austin, Texas, Us● Reviewed contracts for accuracy and released equipment & software requisitions●Tracked shipments for field service support● Loaded software and staged new DMS (Dealer Management System) ● Collaborated with multiple departments as well as dealers, to ensure quality installations● Communicated with third party vendors & manufacturers with regard to satellite changes, upgrades, etc.● Promoted to level II within a year
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Engineering & Sales SupportFujifilm Graphic Systems Division 1998 - 2001Hanover Park, Il, Us● Coordinated installation resources ● Addressed installation requirements● Collaborated with various departments and vendors
Denise Daley Skills
Denise Daley Education Details
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Loyola University ChicagoGeneral -
Harper CollegeMarketing/Business Administration
Frequently Asked Questions about Denise Daley
What company does Denise Daley work for?
Denise Daley works for Chamberlain Group (Cgi)
What is Denise Daley's role at the current company?
Denise Daley's current role is LSS Green Belt Certified | Project Management Professional | Training Specialist Salesforce Sales Cloud | Supervisor & Leadership Experience.
What is Denise Daley's email address?
Denise Daley's email address is d.****@****adp.com
What is Denise Daley's direct phone number?
Denise Daley's direct phone number is (973)-974*****
What schools did Denise Daley attend?
Denise Daley attended Loyola University Chicago, Harper College.
What are some of Denise Daley's interests?
Denise Daley has interest in Civil Rights And Social Action, Environment, Education, Health.
What skills is Denise Daley known for?
Denise Daley has skills like Leadership, Product Marketing, Process Scheduler, Team Building, Virtual Management, Sales Process, Powerpoint, Strategic Partnerships, Sharepoint, Salesforce.com, Cross Functional Team, Account Management.
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