Denise Dallas Email & Phone Number

Jamaica

Provides strategic and operational support to the Vice President - Exports, ensuring effective oversight and smooth operation of the Exports Division. Core responsibilities include contributing to the design and execution of initiatives such as the Export Max: Enterprise Development for Export Growth Programme, Cohort IV, which focuses on fostering enterprise growth for export. Additionally, provide guidance in formulating the Buyer Recruitment Strategy and offer project management support for its execution.The role also involves project management, technical writing, and handling export-related enquiries directed to JAMPRO. Ensuring timely and accurate corporate reporting to aid decision-making and track overall division performance. Success in this role requires a combination of strategic insight, operational excellence, and effective communication to meet divisional and organizational objectives.

Jamaica

Played a critical role in shaping organizational strategy and ensuring alignment with business goals. Key responsibilities include contributing to the Corporate Planning process, which results in the Strategic Plan, Corporate Plan, and Corporate Operational Plan, as well as the Departmental Operational Plan and Budget, all aligned with the Division’s and JAMPRO’s Strategic Plans.This role also involved tracking corporate performance against Key Performance Indicators (KPIs) and reporting these metrics to the Ministry of Industry, Investment & Commerce (MIIC). Additionally, a key component of this role was providing strategic and technical support to the President, facilitating smooth decision-making processes and ensuring that corporate initiatives are communicated and executed across departments.Strong leadership, analytical thinking, and project management skills are essential in this role to contribute effectively to the organization’s strategic growth and operational efficiency.

Kingston

Accountable for the effective and efficient achievement of the Contact Management Centre's Strategic Objectives thus enabling JAMPRO (GoJ's trade and investment promotions agency) to achieves its purpose, mission, vision and major targets. Also positively influence the sustainable growth and development of exporters by assisting with the management of the Contact Centre in receiving, logging and addressing enquiries for Trade, Investment and Linkages. Clients are also proactively served through structured strategic and regular interfaces and interactions.Key Competencies:Ability to develop and maintain excellent rapport with team members and clients; inspire confidence and trust Strong engagement and conflict resolution skills Ability to critically evaluate information Excellent customer service skills Excellent oral and written communication skills Excellent time management skills Excellent supervisory/leadership skills Excellent technical writing skills Ability to undertake independent research Sound and logical approach to problem-solving and task analysis Good knowledge of relevant computer applications. Sound knowledge and understanding of enterprise diagnostic and development tools Well-honed project management expertise

Trafalgar Road

Provide support to the Vice President of Investment Promotion. The key liaison between the Investment Promotion Division and the JAMPRO Regional Offices in the facilitation of lead and prospect generation as well as investor support and aftercare.Provide support to the activities of the Investment Promotion Division including but not limited to research; development of promotional material; client visits; leads, prospects and projects tracking; workflow coordination; and divisional reporting.

We offer a wide range of services:Entrepreneurial GuidanceBusiness PlansMarketing Plans Accounting ServicesResearch ServicesEnvironmental Reports

58 Half Way Tree Road, Kingston 10

Managing the customer service department of General Accident, and ensuring that the customers experience the exceptional service that the company is known to offer over the years.

As an underwriter, I assessed risks and apply the necessary premium and policy terms and conditions. I also served on the Idea Generation Committee and worked on the formulation and implementation of some procedural manuals.

Mba, International Business

Activities and Societies: Toastmasters International

Bsc., Management Studies And International Relations