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Results-driven legal operations leader with extensive global experience in technology, banking, and telecommunications sectors. My expertise is transforming business and legal operations through innovative strategies, process automation, and strategic management, consistently delivering increased productivity and significant cost savings. Successfully led cross-functional teams in implementing cutting-edge technology solutions, such as robotic process automation, automated workflows, CLM, e-billing, and matter management. These advancements have streamlined operations, enhanced efficiency, and reduced costs. My ability to renegotiate contracts and optimize resource allocation has consistently driven cost reductions, improved employee satisfaction, and supported overarching organizational goals. Recognized for strategic vision and successful implementation of high-impact initiatives. My approach is grounded in methodologies like Agile, Lean, Six Sigma, and ADKAR, ensuring sustainable improvements and lasting results. I am passionate about leveraging my expertise to drive transformative change, improve processes, and create a more efficient and effective environment across business and legal operations.
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Legal Operations ConsultantTenor LegalSan Diego, Ca, Us
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Director Of Legal OperationsExtreme Networks 2023 - 2024Morrisville, Nc, UsAs Director of Legal Operations, reporting to the General Counsel, I guided a team of four in optimizing legal processes, managing departmental budgets, and improving existing technology to drive efficiency and responsiveness. I uplifted team capabilities and improved overall performance by enhancing process automation, implementing change management strategies, and overseeing financial operations. -
Managing Director, Legal OperationsModcounsel 2022 - 2023San Francisco, Ca, UsAs Managing Director, Legal Operations, I led initiatives to identify inefficiencies and implement value-driven solutions for both clients and modCounsel. I collaborated closely with organizations to optimize processes, operating models, and technology, delivering significant cost savings and operational improvements. -
Chief Product OfficerXakia Technologies 2021 - 2022Kansas City, Missouri, UsAs an individual contributor at Xakia, a cloud-based legal management software, I reported to the CEO. I played a key role in advancing the product vision, driving innovation, and enhancing user experience. I strategically aligned the product roadmap to prioritize client feature requests, accelerating development and reducing time to market. Additionally, I initiated a strong product management culture by integrating best practices in design, data-driven decision-making, and agile methodologies. -
Legal Operations ConsultantAmp Apr 2021 - Oct 2021Sydney, New South Wales, AuDuring my contract with AMP, I led key initiatives in change management, process re-engineering, and training development to support the implementation of an end-to-end matter management system. I successfully re-engineered critical legal processes, improving workflow performance and reducing processing times. Additionally, I implemented a structured change management framework that minimized disruptions and enhanced team alignment. My targeted training program equipped staff with the skills to navigate the new system, drive productivity, and foster a culture of continuous improvement. -
Head Of Operations, Legal & Corporate AffairsTelstra 2018 - 2021Sydney, Nsw, AuAs Telstra's first Head of Operations, Legal & Corporate Affairs and a key member of the Legal SLT, I was responsible for driving efficiencies across the Legal and Corporate Affairs function by investing in people, processes, and technology. My team’s objective was to improve the value of the legal and corporate affairs function, contribute to achieving financial outcomes, and deliver sustainable changes that would uplift the way legal and corporate affairs operate. Our focus was on maximizing the return on investment, improving the value proposition by removing low-value work, and leveraging best-in-class technologies and processes. -
Head Of Finance Transformation And Global Shared ServicesWestpac 2012 - 2018Sydney, Nsw, AuAccountable for the design and implementation of the digital innovation strategy which delivered a framework for deploying robotic process automation across Finance. Initial pilot processes yielded 33-40% increases in productivity.Leading, motivating and coaching a team of project and change practitioners who deliver complex change initiatives from across the group ensuring finance and business requirements are met. -
Process Re-Engineering DirectorWestpac Nov 2010 - Dec 2012Sydney, Nsw, Au
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Business Improvements LeaderGe Capital 2008 - 2010Norwalk, Ct, UsMy core focus was on re-engineering business processes including GST changes, Acquisitions Simplification, and Vehicle Salary Packaging which delivered productivity and efficiency benefits of $1.2m per annum across the function.I led a team of 20+ project and change managers, business and process analysts ensuring business change initiatives were aligned with Fleet & Equipment Finance strategic direction and delivered tangible business benefits in productivity and costs.As the Program Director on core system replacement project with a $30M budget, I ensured all tollgate requirements from RFP to implementation were met within agreed timeframes and budget. -
Process Quality & Business Change LeaderNab 2006 - 2008Melbourne, Victoria, AuLeading a team of project and change managers, I was also responsible for delivering process improvement initiatives that included:Increasing pull-through rates by 45% in consolidating seven state run customer service centers into one newly created national centerReduced loan processing times from >30 days to <5 days by re-engineering the banks existing mortgage customers top up processImproved productivity by 37% and reduced costs by 29% with an end-to-end valuations improvement initiative
Denise Doyle Skills
Frequently Asked Questions about Denise Doyle
What company does Denise Doyle work for?
Denise Doyle works for Tenor Legal
What is Denise Doyle's role at the current company?
Denise Doyle's current role is Legal Operations Consultant.
What is Denise Doyle's email address?
Denise Doyle's email address is de****@****tra.com
What is Denise Doyle's direct phone number?
Denise Doyle's direct phone number is +161294*****
What are some of Denise Doyle's interests?
Denise Doyle has interest in Education.
What skills is Denise Doyle known for?
Denise Doyle has skills like Business Process Improvement, Leadership, Change Management, Project Management, Business Process Re Engineering, Process Improvement, Management, Risk Management, Stakeholder Management, Financial Services, Business Analysis, Business Transformation.
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