Provide reference information, readers' advisory and resource assistance to patrons of all ages at the service desks of an urban library system. Plan, promote and conduct multiple adult programs each month including author talks, film screenings, panel discussions, workshops, music concerts and lectures. Create monthly material displays and maintain popular paperback collection for the system. Form new community partnerships and conduct special projects including grant funded programs. Act as library liaison to the city's public information team.

• Assist public in making effective use of library resources and services • Provide reference and reader advisory services to library customers of all ages

• Acting Senior Librarian responsible for directing daily operation of a large branch library. • Planned, scheduled and supervised activities of staff; resolved customer issues; managed budgets; prepared reports and ensured safety and maintenance of branch facility.• Selected materials, presented adult programs, and provided reference services to all ages.• Established cooperative relationships with library stakeholders and community organizations.

• Wrote a successful grant application that funded El Día de los Niños/Día de los Libros children’s programs and provided bilingual books for two library branches • Evaluated live and digital children’s reference services based on industry best practices • Weed collection and assist on reference desk

• Provided a full range of library services for K-5 students including storytime, readers’ advisory, circulation, and shelving

• Provided exceptional reference services and homework/technical assistance to a diverse population of children and teens in a busy after-school library environment• Planned and presented energetic storytimes for children ages one through eight• Created a brochure of fiction materials and resources for teens on the topic of bullying • Assembled a themed library display to attract young readers• Participated in outreach to school libraries and the community • Evaluated youth materials and performed collection weeding

• Designed an informative graphic novel pathfinder for children 8-12 years and their parents• Created a collection policy and order list for an Opening Day Collection of juvenile graphic novels • Performed collection evaluation of children’s concept books and materials for a public library • Created a project plan for outreach to elementary school library staff and educators• Produced a web-based library tutorial for Novelist K-8 Plus readers’ advisory database• Evaluated adult computer literacy courses and analyzed the state of information literacy instruction in public libraries• Documented the “Online Search Behaviors of Tweens” and recommended system improvements • Designed and produced a Web site on “Child-Centered Design for Library Websites”• Created a library technology blog for information professionals• Wrote an analysis of the impact of California K-12 public school libraries on student achievement

• Coordinated the delivery of over 400 cultural arts classes quarterly for the City of Torrance Cultural Services Division• Planned and scheduled classes, performed cost analysis, generated class budgets, and coordinated class evaluations • Interfaced with multiple city departments, instructors, contractors and the public• Created course related documentation including memos, quarterly newsletters, forms, and training materials • Demonstrated exceptional organizational and time management skills in a deadline driven dynamic environment

• Performed varied instructional activities in a parent/child participation preschool setting• Applied knowledge of child development and behavior to maintain a cooperative and safe learning environment • Built relationships with parents and children to reinforce learning activities• Performed registration activities and maintained student files and attendance records.

• Collaborated with senior business management to define operational concepts, identifed system impacts and determined technical and process solutions to support the complex business needs of a start-up direct to home satellite provider. • Performed strategic system planning, documented business requirements and workflow, evaluated proposals, managed projects, trained co-workers and supervised staff.