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@vancouver.ca
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Denise Gsponer is listed as Team Manager, City of Vancouver 3-1-1 Contact Centre at City of Vancouver, a company with 3478 employees, based in Burnaby, British Columbia, Canada. AeroLeads shows a work email signal at vancouver.ca and a matched LinkedIn profile for Denise Gsponer.
Denise Gsponer previously worked as Customer Service Representative 2 at City Of Vancouver and Program Coordinator (Engaged City Task Force Implementation) at City Of Vancouver. Denise Gsponer holds Bachelor Of Arts (Ba), Political Science, History And French Joint Major from Simon Fraser University.
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Experienced call center team manager with over 20 years experience in the call center industry. Excellent leadership, supervisory and customer service skills. Strong recruiting background with the ability to mentor, coach and train staff. Excellent communication, problem solving and conflict resolution skillsets.
Listed skills include Customer Service, Policy, Government, Call Centers, and 17 others.
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A career timeline built from the work history available for this profile.
Vancouver, British Columbia, Canada
Lead a team of 25 Citizen Service Representatives. Responsibilities include recruitment, call center operations, freedom of information requests, business to business support and social media scanning in the City of Vancouver 3-1-1 contact center. Liaise with business analysts and stakeholder departments to align 3-1-1 procedures. Meet regularly with.
Vancouver, Canada
Supervisor and Trainer at the City of Vancouver 3-1-1 contact centre. Provides successful citizen and Customer Service Representative call resolution in a fast paced call centre environment. Coordinating and leading a 80 person contact centre on a daily basis ensuring effective and timely call resolution. Responsibilities include taking escalations.
Vancouver
Providing support in coordinating and advising on the implementation of Engaged City Task Force recommendations with a focus on delivering the Pop-Up City Hall program.
Manage a team of Citizen Service Representatives and CSR2s. Responsibilities include Quality Assurance and Social Media in the contact centre.
Provide sales and customer service support for TELUS clients for their telephone and internet needs.
Other employees you can reach at vancouver.ca. View company contacts for 3478 employees →
Malcolm Bromley
Colleague at City Of Vancouver
Vancouver, British Columbia, Canada, Canada
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RR
Richard Roess
Colleague at City Of Vancouver
Vancouver, British Columbia, Canada, Canada
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Pranay Thakur
Colleague at City Of Vancouver
Vancouver, British Columbia, Canada, Canada
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FC
Felix Cheu
Colleague at City Of Vancouver
Vancouver, British Columbia, Canada, Canada
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CS
Colin Siu
Colleague at City Of Vancouver
Vancouver, British Columbia, Canada, Canada
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DW
Daria Wojnarski
Colleague at City Of Vancouver
Vancouver, British Columbia, Canada, Canada
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LR
Lucas Riedl
Colleague at City Of Vancouver
Vancouver, British Columbia, Canada, Canada
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BA
Baker Anne
Colleague at City Of Vancouver
Vancouver, Washington, United States, United States
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IM
Ian Mchattie
Colleague at City Of Vancouver
Vancouver, British Columbia, Canada, Canada
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T(
Tanveer (Nisha) Khanna
Colleague at City Of Vancouver
Canada, Canada
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Quick answers generated from the profile data available on this page.
Denise Gsponer works for City of Vancouver.
Denise Gsponer is listed as Team Manager, City of Vancouver 3-1-1 Contact Centre at City of Vancouver.
AeroLeads has found 1 work email signal at @vancouver.ca for Denise Gsponer at City of Vancouver.
Denise Gsponer is based in Burnaby, British Columbia, Canada while working with City of Vancouver.
Denise Gsponer has worked for City Of Vancouver and Telus.
Denise Gsponer's colleagues at City of Vancouver include Malcolm Bromley, Richard Roess, Pranay Thakur, Felix Cheu, and Colin Siu.
You can use AeroLeads to view verified contact signals for Denise Gsponer at City of Vancouver, including work email, phone, and LinkedIn data when available.
Denise Gsponer holds Bachelor Of Arts (Ba), Political Science, History And French Joint Major from Simon Fraser University.
Denise Gsponer is listed with skills including Customer Service, Policy, Government, Call Centers, Microsoft Office, Data Entry, Team Leadership, and Research.
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