As a client manager for Arthur J. Gallagher & Co., I helped organizations provide high quality health and welfare benefits programs for their employees.My approach was to provide high-touch customer service and account management for our clients. I coordinated the implementation of benefit programs and Gallagher resources to meet client needs, as well as assisted in designing effective and innovative benefit plans.With nearly 8 years of industry experience, I worked alongside the Arthur J. Gallagher & Co. consultants to support all types of benefits – medical, dental, vision, life, AD&D and voluntary plans. We provided beginning-to-end, integrated support including:• Budgeting and renewal analysis• Plan design, benchmarking, review and analysis• Vendor negotiations• Regulatory compliance – including healthcare reform• Wellness and productivity programs• Employee advocacy and communications• Benefits administration including billing, enrollment and COBRAMy areas of expertise include mid- and large-sized companies; nonprofit organizations; and public entities.