Denise Dahl Email & Phone Number

Portugal

London, United Kingdom

Initially employed on a short term contract to develop and implement two key global development projects. Managing the Fidelity Way and Selling the Fidelity Way. With minimal resourcing and funding the role developed into building and leading a successful central L&D team recognised for its innovation and practical design of global blended learning solutions and providing solid advice in the L&D space.

Portugal

Having returned to Europe to be geographically closer to my family I worked on various pro bono projects in UK, Norway and Portugal as well as creating a consultancy providing services to investors wishing to purchase property in the Algarve.

Singapore

I originally created this boutique consultancy in Europe in 1995 and then resurrected it in Asia. The Creative Partnership worked with clients such as Unilever; Changi Airport; Morgan Stanley; Den Norsk Bank; Microsoft; Transocean; Maersk etc. in APAC to offer tailored solutions. As a boutique consultancy we provided bespoke solutions and deliveries specific to their needs. We believe that all development interventions should relate to an organisation's business issues and strategic focus. Participants are encouraged to take responsibility for their own development with the support of management. Our programmes are designed to address both behaviour and skills, are very interactive, fun and focus on practical learning that can easily be applied back in the workplace. Together with our network of first class facilitators, coaches and consultants across APAC, the UK, USA, Israel, India, China and Spain The Creative Partnership offered:• Change Management• Business growth and direction facilitation• One on One Coaching and Counselling for leaders based on 360 feedback. • Business Process Re-engineering and Process Improvement Facilitation.• Competency definition• Competency based Performance Management Systems designed and implemented• Organizational Development Needs Analysis• Team Building• Talent Development• Leadership Development• Employee Engagement• Stress Management• Presentation Skills• Client focus strategy development• Design and delivery of skills training programmes for management, sales and customer service• Train the Trainer programmes• Implementation and project management of training solutions

Singapore

RBS was one of my clients for 3 years. I was invited to join them as an employee to create an OPD department within the Operations business to primarily identify the causes of identified business challenges and subsequently create and deliver a strategic People Plan. In addition to this core responsibility I was accountable for staff communication and CSR activities.With only one junior direct report my key achievements were:• Designed and implemented a staff survey to identify the level of line management involvement with staff development/coaching• Created a strategic People Plan aligned to the business goals and challenges• Designed and implemented a ‘Coaching Culture & Performance Management ‘ strategy• Designed and implemented a Talent Assessment and Development program• Designed and developed a Client Focus Program which is now being implemented globally• Introduced the first pan-regional CSR fund raising event for male health• Introduced a Personal Development lending library in Singapore• Worked within the Rewards & Recognition Regional Team to evaluate and introduce new R&R initiativesIn partnership with HR:• Updated and implemented a revised Graduate Recruitment Program• Created a Mobility program with full marketing launch

London, United Kingdom And Oslo, Norway

The Creative Partnership offered tailored solutions to help global organisations such as Morgan Stanley; The Northern Trust; RBS; Aon Insurance; Norton Healthcare; Sony Broadcast & Professional; Norwegian Police Academy etc. succeed through their people.This was the founding consultancy which was then reformed as The Creative Partnership PTE Ltd based in Singapore.

I worked as an occasional independent training consultant delivering skills programmes for management, sales and customer service from Learning International, Zenger Millar and Kassett. During this time I worked in most industries in and outside of the U.K.

Marlow, Buckinghamshire, England

Tektronix was a client for 2 years prior to being invited to join them as an employee. With minimal internal resources and funding I worked closely with operational management across Europe to design and implement a HRD strategy that met the business needs and issues of a dramatically changing company which was experiencing massive downsizing. I also found myself heavily involved in the organisation and facilitation of many BPR and process improvement activities.• facilitated and designed the process to re-engineer operational structures and processes.• facilitated business growth and direction workshops• created competency based role definitions in various functions for new and existing positions, based on evolving business needs• through different types of needs analysis, designed, resourced and implemented development programs for employees at all levels (including a major management program based on modular attendance)• provided one-on-one coaching through 360"X feedback to senior executives• introduced programs to improve teamwork, morale and motivation• introduced tools to support !'taking responsibility for your employability" which encouraged work based activities to support individuals wanting to expand their skills• developed technically skilled sales teams to be more client focused• developed sales personnel into account managers taking responsibility for accurate forecasting, planning and account development • implemented a succession plan model that initially targeted executive and senior management• implemented a consistent competency based performance appraisal system• organised major communication events i.e. the first European business press conference Tektronix-Europe had delivered• implemented different communication channels and processes across Europe• partnered with senior Human Resource professionals to design and implement new pan-European HR policies

I worked as an independent training consultant delivering skills programmes for management, sales and customer service from Learning International. During this time I worked in most industries in and outside of the U.K.

I managed the healthcare section of a busy recruitment firm. This included managing a team of recruitment assistants as well as working with clients to meet their recruitment needs, advertising positions, interviewing and placement of candidates.