Denise Kwan Email & Phone Number

Cleveland, OH, US

• As a Regional Account Executive in the beauty and fragrance industry, I successfully managed a portfolio of key accounts, driving strategic partnerships and achieving consistent growth across the region. My ability to.
• Top Sales Executive for FY’18, achieving a 17% increase in sales through localized market event strategies.
• Surpassed B2B sales targets by 2% in FY’17, contributing to regional revenue growth.
• Delivered 16% YOY growth in FY’16 and was recognized as Top Sales Performer for the year.
• Led cross-functional teams to launch new products, improving customer experience and generating incremental revenue.
• Developed and maintained sales, pipeline, and lead tracking metrics to ensure strategic alignment with business goals.

Beachwood, OH

• As a Store Manager at Papyrus, I drove business growth through strategic development, client engagement, and operational optimization. I led a team to exceed sales targets and built lasting relationships with customers.
• Increased store revenue by 22% through targeted business development and enhanced client engagement.
• Managed CRM systems to ensure client satisfaction and retention, ranking #1 in the Northeast region at program launch.
• Collaborated with marketing and sales teams to implement best practices, driving business growth and strengthening the brand presence.This role helped me sharpen my skills in sales strategy, team leadership, and.

Beachwood, OH

• As a Store Manager at The Art of Shaving, I led store operations and client experience initiatives to drive profitability and revenue growth. I focused on optimizing sales processes, streamlining inventory management.
• Increased profit by 3% and boosted revenue by $13K through optimized sales strategies and inventory management.
• Achieved financial objectives by preparing sales budgets, analyzing variances, and adjusting strategies to stay on track.
• Tracked labor hours and sales efficiency, reducing overtime and improving operational performance.
• Created and maintained sales tracking spreadsheets in Excel to monitor performance across regions and identify opportunities for improvement.
• Implemented inventory controls, preventing stock-outs and reducing waste.In this role, I developed strong analytical skills, honed my leadership capabilities under pressure, and contributed to achieving both financial.

• As an Executive Sales Manager at Macy’s, I led a team of 15 associates, focusing on boosting sales productivity and fostering employee development in a high-volume retail environment. I improved store operations.
• Led a team of 15 associates, increasing sales productivity and fostering a high-performance team culture.
• Facilitated training programs to enhance product knowledge and improve customer service and sales expertise.
• Streamlined store operations, optimizing processes to meet daily sales objectives efficiently.
• Focused on employee development, mentoring associates to achieve both individual and team goals.This role strengthened my leadership, sales strategy, and operational management skills, providing me with valuable.