Pivotal role in shaping and delivering innovative HR and Compliance solutions aimed at providing peace of mind to small businesses. Leading the product strategy for both Learn (Learning Management System) and Handbooks domains, leverage data, technology, and personalized advice to proactively address HR and Compliance challenges.Product Strategy and Vision: Develop and articulate a clear product vision for Learn and Handbooks domains that aligns with the company's mission of offering comprehensive HR and Compliance solutions for small businesses.Stakeholder Collaboration: Collaborate with cross-functional teams including engineering, design, marketing, and sales to ensure seamless integration and alignment of product strategies with overall business objectives.Learn Domain: Drive the enhancement and expansion of Mineral's Learning Management System (LMS), enabling small businesses to access a diverse range of employee training programs. Develop strategies to upskill and reskill employees, reducing the need for external recruitment and fostering internal growth.Handbooks Domain: Lead the Smart Employee Handbook Plus product, streamlining the handbook creation and maintenance process for clients. Ensure federal and multi-state compliance, providing timely updates based on changes in laws and regulations to protect businesses against legal risks.Analytics and Data-Driven Decision-Making: Leverage data analytics to assess product performance, user behavior, and market trends. Utilize insights to make data-driven decisions for continuous product improvement.Continuous Improvement: Foster a culture of continuous improvement by soliciting and incorporating feedback from clients, staying informed about industry trends, and iterating on product features.

• Collaborated with the Product Management Director to oversee the entire product line life cycle, from strategic planning to tactical execution.• Drove the payroll solution set across development and marketing teams, aligning with market requirements, user personas, and product planning.• Authored and presented product positioning documents, ensuring clear communication of product value and differentiation.• Created, maintained, and presented external product roadmaps, fostering transparency and alignment with organizational goals.• Developed business case justifications for new features and enhancements, aligning decisions with overall strategic goals.• Shaped the vision for the payroll and time product based on key performance indicators (KPIs) and strategic objectives.• Prioritized and groomed the product backlog, ensuring alignment with organizational goals and consistency across offerings.• Conducted comprehensive market analysis, presenting quantitative insights on market size, product performance, and operational metrics.• Documented and presented market requirements and specifications, identifying specific integrations with Independent Software Vendor (ISV) solutions.• Managed product pricing strategies to optimize market positioning.• Organized customer references and referral programs, contributing to customer satisfaction and loyalty.• Participated in tradeshows and conferences, assuming roles in sales, training, and presenting capacities.• Held end-to-end responsibility for the success of the payroll and time product lines in vertical markets.• Orchestrated product launch readiness, coordinating activities across the entire organization for seamless new product releases.• Identified beta customers and managed beta and managed availability releases, ensuring successful product introductions.• Reviewed and ensured the quality of documentation, training materials, and output from the Quality Assurance team met customer and market needs.

Establish short and long-range visions for product life cycles, publishing roadmaps, scope finalizations, executive summaries, and release readiness presentations.Craft user stories and conduct story grooming processes to enhance product development efficiency.Plan and actively participate in sprint planning, commit to sprints, conduct demos, and retrospectives.Execute controlled product releases to ensure stable and successful delivery.Define, design, and deliver product applications aligned with customer needs.Inspire product success and engage customers effectively to enhance overall satisfaction.Contribute to ongoing product development by participating in improvement initiatives and providing input to Marketing, Sales, Engineering, and QA teams.Facilitate information flow between business partners, end-users, and internal product groups, contributing to new product and service offerings.Provide advanced in-depth customer experiences through various channels (telephone, email, chat, social media).Identify and address complex customer issues, managing them through resolution with effective project management.Collaborate directly with Senior Support Management, Development, Product Management, Marketing, Legal, and Executive Leadership to provide valuable input related to product design.Communicate technical information from a customer's business process perspective.Actively seek opportunities to educate and share knowledge across the organization, influencing priorities, product improvement, performance, and stability.Lead and balance active participation in multiple internal projects, reviewing and evaluating product requirements and process efficiencies.Strive for continuous improvement by building technical knowledge, maintaining certifications, and seeking opportunities to increase business and industry knowledge.

•Creates and maintains learning products based on established Learning Services standards. Deliverables include Realtime Learning deliverables, and Summit conference materials, training data, and instructor tools (e.g., PowerPoint, instructor notes, supplemental materials, etc.). •Provides high quality product training to customers, business partners, certified consultants/trainer, and employees in person or online using approved learning products.•Manages learner relationships during and after training classes/activities to ensure learner satisfaction.•Participates in customer and partner events to develop, review, and deliver educational sessions. •Evaluates training materials, practice teaches, and presentations to ensure content meets best practice and instructional design standards to promote the most effective learning experiences.