Denise James

Denise James Email and Phone Number

Transformational Innovator. Influential Advisor. Passionate Educator. Executional Leader. @ Xactus
Denise James's Location
Lake Worth, Florida, United States, United States
Denise James's Contact Details

Denise James personal email

n/a

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About Denise James

►►► Sr. Level Management Executive ◄◄◄Senior Level Operations and Product Executive with a relentless approach to shaping the company’s mission into actionable, executable, and deliverable business and revenue goals. An entrepreneur and innovator that transforms market stories into value-based services with a specialization in fintech B2B and B2C industry segments. A real estate finance industry thought leader that serves as a key influencer in key decision-making efforts by evangelizing customer needs, defining value enabling solutions by market segment, fostering cross-functional collaboration and remaining focused on industry trends. Keen ability to translate complex market requirements into agile technical concepts that maximize opportunities for successful deployments.💪 Strengths encompass:══════════════════════➥Executive Management/Administration➥Financial Results & P&L Accountability➥Vision, Leadership & Execution➥Mortgage Regulations /Compliance➥Product Launch & Positioning➥Mortgage Risk Strategies➥New Business Development/Growth Initiatives➥Innovative Go-To Market Models➥Revenue/Profit Attainment➥Competitive Analysis, Positioning & Pricing➥Million Dollar Contract Negotiation➥New Client Acquisition➥Product Development/Management➥Mergers & Acquisitions/Startups➥Cross-functional LeadershipA mortgage industry thought leader and change agent able to successfully recruit high performing team members, build team structure/loyalty, and inspire them to produce optimum results in pursuit of organizational goals. Possess an inclusive management style that encourages idea sharing, promotes and inspires exceptionalism in others. Successful ability to combine data-driven decisioning and technology-based practices to deliver optimal client experiences and delight. Represent as a brand advocate to strengthen company’s competitive positioning, improve loyalty and increase overall revenue.

Denise James's Current Company Details
Xactus

Xactus

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Transformational Innovator. Influential Advisor. Passionate Educator. Executional Leader.
Denise James Work Experience Details
  • Xactus
    Svp - Division Head Of Fraud Solutions, Loan And Tenant Risk Services
    Xactus Aug 2022 - Present
    Florida, United States
    Sr. Level Product Management Executive with a relentless approach to building and managing high-growth operations for lending and fintech SaaS products while providing exceptional leadership for Product Marketing, B2B Enterprise Sales, Infrastructure Development, Strategic Partner Management, Risk Management Ecosystem, and Portfolio Management in local, regional, and national markets. An entrepreneur and innovator with the unique ability to consistently maximize business opportunities, deliver ROI for stakeholders, and achieve company financial and strategic objectives. Other strengths encompass: Executive Management/Administration  Financial Results & P&L Accountability  Vision, Ideation & Execution  Mortgage and Financial Regulations /Compliance  Product Engineering & Agile Management  Fraud Risk Strategies  New Business Development/Growth Initiatives  Innovative Product Design  Team Enablement & Collaboration  Market/Data/Technology Insights M&A Targeting and Analysis  Client Partnerships and Voice of the Customer Initiatives Product Development/Management  Go-To-Market Strategy Development  Cross-functional Leadership An industry thought leader and change agent able to successfully recruit high performing team members and build brand loyalty to produce optimum results in pursuit of organizational goals. Possess an inclusive management style that encourages idea sharing, promotes and inspires exceptionalism in others. Highly intuitive, able to effectively formulate go-to-market strategies to secure client adoption and maximize brand awareness. Key member of the senior management team, working closely with all stakeholders with a keen ability to influence strategic direction, leveraging data, technology, client and market insights that align with the company’s vision.
  • Xactus
    Svp - Fraud Solutions /Loan & Tenant Risk Management (08/22-Present)
    Xactus Aug 2022 - Present
    Promoted to oversee all operations for the Fraud, Loan Risk and Tenant Divisions. Serve as the leader of NextGen product solutions for the fraud, and risk suite of products. Lead and execute product roadmap, scalable go-to-market strategy, key Go-To-Market initiatives, sales enablement, data analytics, client advocacy, solution development, and organizational alignment. Hire, train, and develop a large team and hold full P&L accountability for revenues more than $30M. Establish compliant governance processes and quality control solutions to ensure that objectives are achieved, risks are managed appropriately, and company resources are used responsibly. Lead with a data-driven and advocacy-based approach to deliver new products and features, collaborating closely with cross-functional leaders in Engineering, Data, Customer Success, Sales, Marketing and Industry partners that solve complex risk problems. Serve as the Thought Leader and Portfolio Expert. Own the Fraud and Risk solutions portfolio, effectively partnering with the leadership team to define the product vision, guide key decisions and prioritize development resources to achieve our long-term strategy. Lead cross-departmental teams, including Product Engineering, Compliance, Legal and Marketing to ensure delivery of planned roadmap and custom client implementations are executed as committed. Establish trust as the Subject Matter Expert to our executives, clients, industry and cross-functional partners. Develop content, messaging and an industry footprint that supports evangelizing the brand as thought leaders, problem-solvers and client advocates. Define KPIs, product expansion goals, revenue growth objectives, customer success measures, and align the product roadmap to topline growth strategy. Drive simplification, standardization, and alignment of programs for our partners.
  • Credit Plus
    Vice President, Quality Control Operations
    Credit Plus Oct 2021 - Aug 2022
    United States
    Promoted to oversee all operations for the Loan Risk, Fraud and Tenant Divisions, as well as develop NextGen product solutions for the loan, fraud, and risk suite of products. Lead and execute product roadmap, scalable go-to-market strategy, marketing & messaging, sales enablement, risk/data analytics, quality control, solution development, and organizational alignment. Hire, train, and develop a team of 53 and hold full P&L accountability for revenues in excess of $24M.Executive LeadershipEstablish governance processes and quality control solutions to ensure that objectives are achieved, risks are managed appropriately, and company resources are used responsibly.Foster a culture of curiosity to drive customer-oriented results, being willing to dive into details from the mortgage process itself, to the end user experience, to deep in the tech stack.Lead with a data-driven and evidence-based approach to deliver new products and features, collaborating closely with leaders in Engineering and Data, Customer Success, Sales, Growth and Mortgage Solutions to find solutions to complex business problems.Develop, coach, and inspire teams while overseeing successful execution of robust product marketing strategies for multiple portfolios.Serve as the Thought Leader and Portfolio Expert collaborating with internal teams to develop sales plays and GTM programs that help drive the pipeline, find new clients, and cross-sell into existing accounts.Influence executive leadership through excellent communication of strategic initiatives and deliverables aligned with overall business objectives.
  • Credit Plus
    Qa/Qc Operations Manager
    Credit Plus Aug 2017 - Sep 2020
    South Florida
    Division leader of all areas related to mortgage finance risk management operations directly responsible for strong and consistent business line revenue growth, process improvement initiatives, team skill building, data analysis, strategic planning, contract negotiation, business strategy, marketing, profit optimization, sales management, partnerships, pipeline management, and staff recruiting/training/onboarding. Managed division P&L with sales exceeding $13M.Senior LeadershipDeveloped and led strategic initiatives to execute problem solving strategies and operational implementations. Managed operational resources at all levels to ensure maximum use of staff strengths and champion growth.Established, implemented, and monitored initiatives to achieve sales targets and expand customer base, including compliance, lending programs, and best practices.Partnered with lenders to identify sustainable best practices while eliminating financial risk and reputational harm. Delivered insightful results that exposed financial and compliance risk for client accounts.Product MarketingEnsured Product Marketing teams represent a critical voice of the customer throughout the entire product lifecycle from needs identification and prioritization, through design and release iterations, and finally through commercial launch and success monitoring.Drove ongoing analysis of the market, customers, products, and the competition, including win-loss reporting, message testing, product usage and adoption analysis.Served as a thought leader on present and future market conditions to influence design of market positioning for growth, as well as identifying any impact to client portfolios and processes.
  • Clearview Risk Services, Llc.
    President
    Clearview Risk Services, Llc. 2013 - Aug 2017
    Founded and developed this Fintech company providing quality control and risk management solutions to the mortgage industry. Oversaw all aspects of corporate operations encompassing leading organizational direction, long-term planning, sales/business development, product development/marketing, branding, strategic partnerships, pricing, customer service/satisfaction, and quality initiatives. Hired, trained, and mentored a staff of 26 holing full P&L accountability.Executive Leadership ═════════════════» A highly visible position with a diverse span of responsibilities critical to the company's long-term market and strategic position, operating efficiency and bottom-line performance. Led all strategy, policy, operational and investment decisions.» Served the company as a subject matter expert on best practices for developing, executing and managing the quality control objectives for our clients, as well as operational oversight. Product Development & Marketing══════════════════════════════» Developed effective end-to-end go-to-market plans for new Mortgage Quality Control, Risk Management Consulting Solutions products while nurturing and scaling the existing portfolio.» Led new product releases, while driving all aspects of go-to-market launch activities, from defining the core message to getting the partners enabled and aligned on it.» Championed outreach efforts to identify and create new business opportunities and partnerships related to quality control audits, verification services, fraud detection, compliance solutions, and risk management consulting.Staff Leadership═════════════» Worked closely with managers to focus on processes and identify best practices providing the best possible work environment and fostering growth. Managed, coached and developed sales staff to improve performance.» Developed onboarding processes, training, and mentorship programs with concentration on individuals and teams reaching their highest potential.
  • Lexisnexis
    Vertical Solutions Consultant
    Lexisnexis Aug 2011 - Jun 2013
    Principal consultant to top tier accounts within the mortgage and real estate finance sector providing strategic and tactical programs to mortgage industry participants with an emphasis on quality control risk management, fraud, and alternative credit solutions.Sales/Account Management ════════════════════════» Called on C-level executives to grow business relationships with new and existing customers. Developed custom client strategies to ensure optimum fit with their capabilities, a sound return on investment (ROI), and mutually beneficial wins. » Formulated and execute focused sales strategies across multiple vertical markets including demand generation, proposal development and managing the contract process to closure of the deal. Quality Control Risk Management═════════════════════════════» Team Lead for quality control risk management process implementation for the top five lenders which included quality assurance, anti-money laundering compliance (AML), and progressive fraud prevention.» Provided expert analysis, review, and program recommendations to improve and/or enhance compliance and quality control objectives within the organization.Select Accomplishments═════════════════════» Built and nurtured relationships with strategic accounts including Wells Fargo, Chase, and Citi to close deals and capture 25%+ market share with a new product quickly brought to market.» Awarded Circle of Excellence for achieving just over 7% growth in incremental revenue, FY12.
  • Choicepoint
    Sr. Director Market Planning
    Choicepoint Sep 2008 - Aug 2011
    Oversaw and developed marketing, operations, and business development functions for the Real Estate Mortgage vertical generating $34M in annual revenues. Created and implemented sound strategic and tactical plans to execute market share and revenue growth of risk management and fraud prevention technology products. Hired, trained, and mentored at team of 43.Select Accomplishments═════════════════════» Increased vertical revenue from $20M to $34M in less than three years.» Championed four due-diligence acquisition projects in consideration of product expansion into quality control services. Integral contributor in executing three corporate acquisitions worth a combined $40M.» Spearheaded overhaul of technology product suite targeting the mortgage industry, from acquisition to roll-out, in less than 8 months. » Developer and Inventor of a “Loan Fraud Alert Tool” to detect and prevent mortgage fraud and was awarded a US patent.» Earned numerous awards, including FOCUS Award for outstanding leadership on the Loan Fraud Alert Service team and Culture Award for demonstrating commitment to corporate culture.» Fraud SME and Author of 12 articles for leading industry publications such as Mortgage Banking Magazine, American Banker, National Mortgage News, and six white papers on financial fraud and regulatory-related topics.

Denise James Skills

Strategic Partnerships Leadership Product Marketing Business Development Crm Lead Generation Saas Product Management Risk Management Management Business Intelligence Marketing Account Management Solution Selling Analytics Strategy Program Management Sales Management Competitive Analysis E Commerce Executive Management Go To Market Strategy Start Ups Cross Functional Team Leadership Vendor Management Sales Process B2b Enterprise Software Professional Services Salesforce.com Strategic Planning Process Improvement New Business Development Business Analysis Product Development

Denise James Education Details

Frequently Asked Questions about Denise James

What company does Denise James work for?

Denise James works for Xactus

What is Denise James's role at the current company?

Denise James's current role is Transformational Innovator. Influential Advisor. Passionate Educator. Executional Leader..

What is Denise James's email address?

Denise James's email address is de****@****lus.com

What is Denise James's direct phone number?

Denise James's direct phone number is (518)-487*****

What schools did Denise James attend?

Denise James attended Nova Southeastern University, Northwood University.

What skills is Denise James known for?

Denise James has skills like Strategic Partnerships, Leadership, Product Marketing, Business Development, Crm, Lead Generation, Saas, Product Management, Risk Management, Management, Business Intelligence, Marketing.

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