Respected, confident, personable, motivated, and solution-oriented IT Professional and Business Analyst with 15+ years of experience in the Financial Services industry with a focus on HCM, Payroll, Benefits and related business applications. Accountable for end-to-end partnership, management and implementation of deliverables for the HCM Product Team, in addition to other internal Product Teams and third-party vendors that utilized HCM data based on the business strategy and business needs.Key competencies are project management, analysis, requirements elicitation, design, documentation, quality assurance, and implementations. Known for leading successful, timely, and complex implementations of solutions. I have built strong, trusted business relationships and have obtained strong leadership skills by working to strict timelines, with excellent attention to detail, written communication skills, commitment to excellence, and providing exceptional customer support. Also have played key roles in several HCM systems and data conversions.
Listed skills include Management, Microsoft Office, Customer Service, Team Leadership, and 4 others.