Denise L. Sutter, M.S. Email & Phone Number

Charlotte, North Carolina, Us

Provides leadership for and coordination of integrated training and development programs for clients and team members of the organization in support of individual lifetime growth and career goals leading to the attainment of family sustaining employment by performing the following duties personally or through direct reports and other team members.Creates and leads the strategic direction for the development, evaluation, implementation and maintenance of curricula and programs that provide marketable career skills in response to community and employer needs and/or targeting high growth industries to prepare clients and team members for success. Implements skills development solutions and ensures integration across training and organizational development solutions.Directs and manages project prioritization and planning to ensure projects are completed on time and exceed stakeholder expectations.Leads, manages, coaches and develops Goodwill University team members.Ensures the engagement, training and support of certified internal trainers and subject matter experts. Selects appropriate instructional procedures or methods to ensure consistency of application and incorporation of adult learning techniques.

I am passionate about developing people and organizations to achieve personal and professional goals. Since I first started my coaching certification, I knew that it was a powerful tool; however I didn't fully understand the power of the coaching partnership until December 2018. It was in this month that my professional world took a dramatic turn. Everything I had known was gone. Everything that I thought was possible was gone. My world as I knew it was gone and I was lost. Through a friend I connected with a coach and turned what was the most challenging year into one of the best years of my life, personally and professionally. My coach provided me the space that I needed to discover what I truly needed. She helped me evolve and grow through the obstacles. This is the power of coaching. As a credentialed coach, my focus is on life transformation, career, and wellness coaching. As a strategic business partner I focus on building leadership pipelines that meet the needs of growing organizations through collaboration and a flexible design.

Charlotte, North Carolina, Us

Within this position, I assisted in leading organizational growth through strategic planning, designing innovative methods for training cross-functional teams in improving business for 29 lines of business. I effectively executed management and leadership development in driving strategic initiatives through organizational growth, partnering with senior business leadership in achieving organizational goals. I also facilitated the design of team development programs focused on addressing business needs, increasing employee efficiency. Additionally, I effectively developed management utilizing innovative training throughout all organizational levels in achieving operational goals. Managed over $1.4M for seven different program budgets. During my time here, I accomplished the following contributions:✪ Managed communications with internal resources, analyzing professional training initiatives and introducing improvements throughout a variety of business programs.✪ Successfully transitioned current business programs into modern strategies, reducing costs while effectively enhancing performance. ✪ Designed and launched new professional development programs based upon strategic planning of client needs, achieving 93% in program participation leading to organizational success.✪ Achieved a 30% growth through YoY program participation.✪ Mutual agreements in leadership development strategy design, promoting learning and development for all organizational needs.

Chertsey, Surrey, Gb

For this position, I facilitated senior-level training and consultation in mentoring leaders throughout organizations. I effectively promoted coaching and leadership through training programs, partnering with executive leaders in ensuring performance. Through this, I conceptualized and deployed training and development designs for organizational growth throughout the company. This allowed me to create and launch a new Coaching for Results Workshop focused on training managers in effectively mentoring direct reports, strengthening key leadership skills while improving productivity. Additionally, I served as a key liaison with Johnson & Wales University in supporting all aspects of the covenant agreement. I achieved the following contributions to this position during my time here:✪ Effectively trained and coached new training managers on five course project management certification series, promoting professional development and career growth.✪ Reduced program budget expenses by 30% while increasing graduation rates by 10% for professional development programs.✪ Scheduled learning and development programs, facilitating communications throughout organizational levels in achieving company objectives.

Chertsey, Surrey, Gb

As the Training and Development Consultant, I directed the development and deployment of innovative training materials based upon operational assessment of organizational workflow. I assessed current technical curriculum, creating hands-on activities for Systems and Technology Department projects. I also coordinated communications with SAP functional team members in developing end user documentation for use within ten SAP upgrade courses along with 45 different SAP functions. I directed and led CABS training for 150 field users, in addition to providing CAPS training for 200 field users. Additionally, I integrated the use of training scenarios throughout learning and development programs, building training databases to continuously support all SAP upgraded courses.

Chertsey, Surrey, Gb

Within this position, I successfully developed and launched the use of ReMACS classroom training, conducting the installation of ReMACS back office accounting software systems. I designed end user system support, managing over 35 sites each week. I also creating new training materials utilizing throughout four business sectors.I achieved the following:✪ Successfully installed ReMACS software at over 70 different sites within Flik, Eurest, Chartwells, and military sectors.✪ Assisted in organizing the installation of 35 computers during Microsoft account opening.

B.S., Hotel, Restaurant And Institutional Management

M.S., Adult Learning And Human Resource Development