Denise Mcdonald

Denise Mcdonald Email and Phone Number

Client and Technical Services Leader @ Laymance Lighting
Denise Mcdonald's Location
Greater Chicago Area, United States, United States
Denise Mcdonald's Contact Details

Denise Mcdonald work email

Denise Mcdonald personal email

n/a
About Denise Mcdonald

Denise Mcdonald is a Client and Technical Services Leader at Laymance Lighting. She possess expertise in software project management, integration, product management, business analysis, telecommunications and 34 more skills.

Denise Mcdonald's Current Company Details
Laymance Lighting

Laymance Lighting

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Client and Technical Services Leader
Denise Mcdonald Work Experience Details
  • Laymance Lighting
    Laymance Lighting
  • Ensono
    Sr Director, Global Pmo And Disaster Recovery
    Ensono Sep 2019 - Present
    Downers Grove, Illinois, Us
    Partnering with new and existing Ensono customers along with cross functional teams leading PMO Project Managers transitioning clients onto Ensono Services (IaaS, PaaS, MFaaS, DRaaS). Responsibilities include Portfolio, Program and Project assessment through Support building and maintaining a strong customer relationship through high quality delivery. Program Financial Management includes forecasting revenue/costs, tracking budget variances for CAPEX/OPEX. Multimillion dollar portfolio. Lead Disaster Recovery teams to perform annual DR Drills for new and existing clients.
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  • Laymance Lighting
    Business Consultant
    Laymance Lighting Jun 2016 - Present
  • Press Ganey
    Pmo
    Press Ganey Jan 2017 - Aug 2019
    South Bend, In, Us
    Plan, Prioritize, Schedule & Deliver IT Programs by working with cross functional teams implementing the defined business scope using Agile & Waterfall approachesMaintain Program financials including monthly forecastingCreate and maintain monthly KPI for agile software development teams
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  • Csg International
    Director - Professional Services
    Csg International Jun 2006 - Jun 2016
    Englewood, Colorado, Us
    Responsible for staffing all Professional Services projects, creating and presenting inventory of services during Pre/Post sales, solution development using existing and/or custom solutions, analyzing and maintaining Key Performance Indicators, training new and existing employees, implementing methodologies and delivering regular performance reviews for all projects and individuals. • Manage a team of 30 Consultants and Project Solution Managers• P&L Accountability for a $20M Consulting and Custom Development department• Manage Utilization to 70% across 10 years• Increased profitability each year for over 10 years• Sole owner of the Salesforce.com solution for Consulting
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  • Csg International
    Software Solution And Implementation Manager
    Csg International Jun 2000 - Jun 2006
    Englewood, Colorado, Us
    Directed the full suite software implementation including pre-sales contract procurement, project planning and initiation, impact assessment, requirements gathering, software enhancement and regression testing, end user training and documentation, data conversion, and post production support• Led a team of 4 employees implementing CRM/Billing/OM in 3 months testing all core and customized functionality• Integrated CRM/Billing/OM with external and legacy systems for CLEC’s customer acquisition using xml via EDI• Utilized Agile and UDM SDLC methodologies for software development and implementation
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  • Alltel/Sprint - Wireless Divisions
    Project Engineer, Customer Service Manager, Accounting
    Alltel/Sprint - Wireless Divisions Aug 1993 - Jun 1999
    Little Rock, Ar, Us
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Denise Mcdonald Skills

Software Project Management Integration Product Management Business Analysis Telecommunications Saas Professional Services Sdlc Vendor Management Billing Systems Team Leadership Agile Methodologies Requirements Analysis Program Management Project Management Software Development Software Development Life Cycle Solution Architecture Crm Enterprise Software Software As A Service Forecasting Scrum Key Performance Indicators Project Management Office Financials Project Planning Business Strategy Software Implementation Variance Analysis Procurement Requirements Gathering P&l Management People Management Leading Teams Persuasion Influence Others Strategic Planning It Strategy

Denise Mcdonald Education Details

  • Saint Mary'S College
    Saint Mary'S College
    Finance/International Business
  • Hood River Valley High School
    Hood River Valley High School

Frequently Asked Questions about Denise Mcdonald

What company does Denise Mcdonald work for?

Denise Mcdonald works for Laymance Lighting

What is Denise Mcdonald's role at the current company?

Denise Mcdonald's current role is Client and Technical Services Leader.

What is Denise Mcdonald's email address?

Denise Mcdonald's email address is de****@****ono.com

What schools did Denise Mcdonald attend?

Denise Mcdonald attended Saint Mary's College, Hood River Valley High School.

What skills is Denise Mcdonald known for?

Denise Mcdonald has skills like Software Project Management, Integration, Product Management, Business Analysis, Telecommunications, Saas, Professional Services, Sdlc, Vendor Management, Billing Systems, Team Leadership, Agile Methodologies.

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