Denise L. Moran Email & Phone Number

Boston, Massachusetts

Consults with healthcare professionals and/or corporations on a nationwide basis to design programs and processes to improve operational protocols & policies and align performance and outcomes with standards of best practices. Interfaces with attorneys, regulatory agencies, insurance networks, and hospitals to ensure that the level of compliance activity meets or exceeds state and federal regulatory expectations within legal parameters. Designs clinical skills assessments, education programs, and monitoring plans for improved practices of health care practitioners to facilitate compliance with state and federal regulatory requirements. Recruits, trains, and interfaces with clinical consultants. Utilizes extensive knowledge of business operations and management, governmental regulatory processes, and controlled substance prescribing regulations & prescription monitoring programs in the varying states. Incorporates specialized training in LEAN Management Systems, Project Management Techniques, Continuous Quality Improvement and experience in the Baldrige Excellence in Business Performance program to establish an improved culture of ethics and compliance.

Nashville, Tennessee

Directed state-wide regulatory agency with staff in six offices with responsibility for four cross-functional programs and oversight of budget of $1.9 million for the investigation and prosecution of health care practitioners involved in sub-standard clinical and/or illegal practices. Interpreted statutory regulations and ensured policies and procedures aligned with mission and vision statements. Responsible for operations development, including budget, strategic plans to implement new regulations with short- and long-term goals, staffing positions, on-boarding procedures, and reporting to senior leadership. Performed financial integrity audits and assessments for fraud. Trained board members and senior executives on ethics and integrity compliance. Networked with local, state and federal law enforcement, private bar, corporate counsel, and regulatory agencies on daily basis. Provided consulting to internal/external partners and was selected to serve on multiple steering committees and leadership teams. Developed materials and served as speaker at conferences and seminars. Responsible for contract review and interfacing with various vendors through project implementation and service phases. Provided oral and/or written reports to 32 professional boards, inter-departmental groups, committees of the Legislature, Comptroller's Office, and Governor's task forces. Specialized training: LEAN Management Principles and Root Cause Analysis problem-solving techniques; participant in Baldrige Performance Excellence Program (corporate assessment for performance improvement).

Nashville, Tennessee

Litigated medical malpractice, negligence and drug diversion/chemical impairment cases before judges and professional regulatory tribunals, which included all facets of legal research and writing, pre-trial discovery, expert witness development/use, and trial. Negotiated settlements with formal training as a mediator. Served as advisory attorney, providing consultation to various professional boards, including the Division of Emergency Medical Services. Trained and mentored new attorneys in both litigation and advisory functions.

Andalusia, Alabama

Served as corporate liaison to outside counsel in Alabama and Georgia for a multi-office natural gas pipeline and distribution company concerning human resources, risk management, and corporate responses to the Federal Energy Regulatory Commission. Developed materials and trained management personnel to ensure compliance with state and federal employment laws and compliance with the Alabama Department of Transportation and the federal Office of Pipeline Safety.

Doctor Of Jurisprudence, Law

Bachelor Of Arts In English; Double Minors In Business Administration And Marketing