Customer Service Representative
Current
Sep 2016 - Present
AeroLeads people directory · profile
Denise Mullins Email & Phone Number
Customer Service Representative at Hachette Book Group
at
Hachette Book Group
1 work email found
@hachettebookgroup.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Service Representative at Hachette Book Group
Location
Frankfort, Indiana, United States
Company size
Who is Denise Mullins? Overview
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Quick answer
Denise Mullins is listed as Customer Service Representative at Hachette Book Group at Hachette Book Group, a company with 1194 employees, based in Frankfort, Indiana, United States. AeroLeads shows a work email signal at hachettebookgroup.com and a matched LinkedIn profile for Denise Mullins.
Denise Mullins previously worked as Customer Service Representative at Hachette Book Group and Customer Care Representative at Lowe'S Companies, Inc. Corporate Call Center. Denise Mullins holds Associate'S Degree, Business Management & Logistics, Graduated Magna Cum Laude- Made Deans List Twice from Ivy Tech Community College.
Company email context
Email format at Hachette Book Group
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{first}.{last}@hachettebookgroup.com
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AeroLeads found 1 current-domain work email signal for Denise Mullins. Compare company email patterns before reaching out.
Profile bio
About Denise Mullins
Quality driven customer service representative-providing complete resolution for the customer in one call. Accurate and detail oriented with a 99.1% quality rating on calls and a processing accuracy of 99.98% on orders and claims. Problem Solver- able to solve complicated problems and put in context for the customer. Experienced leader- able to take charge and train others, recently training others in my field virtually via chat room on Adobe Connect. Team Player- works well with others and jumps in to assist. Compassionate and caring- care about the company I work for, the customer I serve and dedicated to the attention of both their needs. I can provide quality, caring, and professional customer service in any capacity from a call center environment to a business/medical office scenario. My preference, but not limited to, is working in a medical office
Listed skills include Customer Service, Customer Satisfaction, Time Management, Inventory Management, and 58 others.
Current workplace
Denise Mullins's current company
Company context helps verify the profile and gives searchers a useful next step.
Hachette Book Group
4 roles · 28 years
Denise Mullins work experience
A career timeline built from the work history available for this profile.
Customer Care Representative
Lowe'S Companies, Inc. Corporate Call Center
Effectively handle incoming calls for national home improvement company in the United States and Canada. Place orders, file complaints and compliments and handle problem issues in regards to order, store, delivery and installation issues.
Feb 2015 - Sep 2016
Senior Customer Service Representative
Pearson Prentice Hall
- Effectively handle incoming calls for multi faceted educational publishing company- processing orders and price quotes, as well as tracking shipments and handling claims to provide complete resolution on a one call.
- Handle incoming calls with an 19.86% idle wrap out of the targeted 27% for call takers.
- Exceed quality requirements on verbal communication out of the targeted 100% with a 99.1..
- Exceed accuracy requirements with a 99.98% out of 100% target on orders and claims.
- Received the “Spotlight award” for outstanding customer service by solving a school district’s credit issue which encompassed 4 schools damaged/defective books. A detailed spreadsheet was presented to the school.
- Assisted the Higher Ed Division as needed during peak periods as well as volunteered to work overtime to achieve our goals within Customer Service.
Apr 2005 - Sep 2014
Medical Records & Film Loan
Indianapolis Breast Center
Worked for a 4 physician office. Responsible for maintaining patient's charts and contacting facilities for comparison films per HIPPA regulations. Also filled requests (copied films) for the transfer of films to other facilities for comparison. Processed films through a CAD machine which provided a 2nd check before presenting to the doctors.
1998 - 2005
~7 yrs
Team & coworkers
Colleagues at Hachette Book Group
Other employees you can reach at hachettebookgroup.com. View company contacts for 1194 employees →
SB
Surendra Bidhuri
Colleague at Hachette Book Group
Noida, Uttar Pradesh, India, India
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JW
Josh Wilson
Colleague at Hachette Book Group
Crawfordsville, Indiana, United States, United States
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MA
Marissa Arrigoni
Colleague at Hachette Book Group
Franklin, Tennessee, United States, United States
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IG
Ian Gross
Colleague at Hachette Book Group
Florham Park, New Jersey, United States, United States
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RB
Rob Brown
Colleague at Hachette Book Group
Noblesville, Indiana, United States, United States
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MF
Michelle Forde
Colleague at Hachette Book Group
Bronx, New York, United States, United States
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JD
Jeff Doucette
Colleague at Hachette Book Group
Boston, Massachusetts, United States, United States
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BB
Bombeka Bombeka
Colleague at Hachette Book Group
Greater Reading Area, United Kingdom
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MT
Maria Trenado
Colleague at Hachette Book Group
Frankfort, Indiana, United States, United States
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CA
Charles A. Norris
Colleague at Hachette Book Group
Los Angeles, California, United States, United States
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Surendra Bidhuri
Colleague at Hachette Book Group
Noida, Uttar Pradesh, India, India
View →
JW
Josh Wilson
Colleague at Hachette Book Group
Crawfordsville, Indiana, United States, United States
View →
MA
Marissa Arrigoni
Colleague at Hachette Book Group
Franklin, Tennessee, United States, United States
View →
IG
Ian Gross
Colleague at Hachette Book Group
Florham Park, New Jersey, United States, United States
View →
RB
Rob Brown
Colleague at Hachette Book Group
Noblesville, Indiana, United States, United States
View →
MF
Michelle Forde
Colleague at Hachette Book Group
Bronx, New York, United States, United States
View →
JD
Jeff Doucette
Colleague at Hachette Book Group
Boston, Massachusetts, United States, United States
View →
BB
Bombeka Bombeka
Colleague at Hachette Book Group
Greater Reading Area, United Kingdom
View →
MT
Maria Trenado
Colleague at Hachette Book Group
Frankfort, Indiana, United States, United States
View →
CA
Charles A. Norris
Colleague at Hachette Book Group
Los Angeles, California, United States, United States
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2 education records
Denise Mullins education
Associate'S Degree, Business Management & Logistics, Graduated Magna Cum Laude- Made Deans List Twice
High School Diploma
Smithville High School
FAQ
Frequently asked questions about Denise Mullins
Quick answers generated from the profile data available on this page.
What company does Denise Mullins work for?
Denise Mullins works for Hachette Book Group.
What is Denise Mullins's role at Hachette Book Group?
Denise Mullins is listed as Customer Service Representative at Hachette Book Group at Hachette Book Group.
What is Denise Mullins's email address?
AeroLeads has found 1 work email signal at @hachettebookgroup.com for Denise Mullins at Hachette Book Group.
Where is Denise Mullins based?
Denise Mullins is based in Frankfort, Indiana, United States while working with Hachette Book Group.
What companies has Denise Mullins worked for?
Denise Mullins has worked for Hachette Book Group, Lowe'S Companies, Inc. Corporate Call Center, Pearson Prentice Hall, and Indianapolis Breast Center.
Who are Denise Mullins's colleagues at Hachette Book Group?
Denise Mullins's colleagues at Hachette Book Group include Surendra Bidhuri, Josh Wilson, Marissa Arrigoni, Ian Gross, and Rob Brown.
How can I contact Denise Mullins?
You can use AeroLeads to view verified contact signals for Denise Mullins at Hachette Book Group, including work email, phone, and LinkedIn data when available.
What schools did Denise Mullins attend?
Denise Mullins holds Associate'S Degree, Business Management & Logistics, Graduated Magna Cum Laude- Made Deans List Twice from Ivy Tech Community College.
What skills is Denise Mullins known for?
Denise Mullins is listed with skills including Customer Service, Customer Satisfaction, Time Management, Inventory Management, Retail, Teaching, Team Leadership, and Advertising.
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