Processed, recorded, and acknowledged contributions and assisted in the administration of a multifaceted donor relations program. Used gift processing software to record gift and pledge transactions in compliance with rigid, complex policies and procedures. Ensured General Ledger integrity and facilitated accurate gift receipting, reporting, and analysis; input constituent records. Created and maintained annual payroll deduction pledges. Collaborated with Payroll to set up pledges, and reviewed and uploaded payroll gifts. Received, handled, and stored checks and other gift documentation. Maintained a thorough and up-to-date understanding of all internal policies and external regulations as they pertained to gift acceptance, processing, and receipting, and to 501©(3)organization operations. Supported Homecoming and Commencement weekend events. - Assisted the Director and Assistant Director with various donor relations team projects.

Managed complex administrative activities for 35 faculty and classroom schedules. Reviewed and processed expenditures, researched budget issues, and monitored deadlines. Executed procurement, expense reports, travel documents, and policy compliance. Prepared agendas and scribed minutes for divisional advisory board meetings. Facilitated new faculty hiring, onboarding, orientation, training, work direction, and technical assistance. Supported purchasing service and software contracts for Program Directors and Dean of Health Sciences.- Reduced class schedule updating time requirements by 50% by streamlining processes, eliminating redundancies, and improving communication with Program Directors and the Dean of Health Sciences.- Resolved contract drafting process issues by mediating negotiations amongst program directors, the Health Sciences Dean, and the State of Minnesota Office of General Counsel representatives. - Improved agreements documentation and process tracking via improved communication and milestone management.- Project-managed event and meeting planning, material creation, presentations, and correspondence.

Directed project planning strategies, objectives, fulfillment, and service delivery for 6 clients. Managed strategic portfolio and leveraged frameworks to accelerate project delivery and growth objectives. Monitored metrics and facilitated administrative tasks including analysis, reporting, forecasting, and milestone reporting. Provided team guidance, optimizing project management, problem-solving, and team direction. - Drafted concept and produced two law practice websites, meeting scope and production deadlines.

Supported 5 staff members and CEO, facilitating schedules, travel, and reporting. Oversaw workflow, client satisfaction, project deadlines, and vendor relations. Tracked quote progress, submittals, and finalized contracts. Ensured accurate invoicing, client billing, data entry, and credit card settlements. Processed weekly payroll. - Grew direct marketing strategies by providing creative direction and prioritizing customer service excellence. - Maintained Google business page and created and posted on a business Twitter account.

Succeeded in maintaining 100% Quality Assurance scores while providing excellent customer service to premier business customers while providing solutions to their business needs

Responsible for the preparation of all departmental reports including Participation Report, Facilities and Operations Report, Monthly U & I report as well as ad hoc reports as requested.• Tracks and analyses Gymnastics and Recreation Center data relating to participation, registration, revenue, and expenses.• Enters POS into Rec Trac and prepares deposits.• Creates all departmental forms for both internal and external use.• Composes and distributes monthly Gym News and Gymnastics and Recreation Calendar of Events.• In charge of maintaining/producing informational bulletin boards.

• Successfully used SEO data through the use of Google Analytics to track online traffic to my blog; Analyzed SEO data to track what keywords successfully drew online traffic and which keywords were not successful.• Blogger for Active Suburbia - all things active in Chicagoland suburbs

Worked a short-term assignment as a contractor at Truven Health Analytics Successfully maintained and updated physician credential data in a spreadsheet using Microsoft Excel Assisted the Project Manager to provide detailed numeric information for their Federal Grant applicationProvided comprehensive training to new team members on the details of the current project

• Successfully assisted a client to regain muscle control and improved her gait after a major car accident along with improving her self-confidence after working with her for 10 months.• Provided an empathic environment while implementing successful training plans based client goals; effectively instructed runners and other athletes to use Pilates as part of their training program• Assisted clients lose weight and tone muscles; specialized in rehabbing clients who have previous surgeries and/or injuries

Successfully processed FMLA and short-term disability claims in accordance with State and Federal guidelines for 1000+ staff members

• Project coordination, prioritization, and details/time management; organize financial data for Underwriters and Underwriting Assistants; responsible for preparing underwriting applications and files• Successful provided research with obtaining online public information about pending legal litigation using Google as part of the public entity insurance application process.

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• Recruit, train, and develop staff to high-performance levels; effectively communicated to staff about changing company and department regulations and policy; resolved all customer problems• Successfully modified timelines and employee work schedules in order to maintain required staffing levels within the department and significantly reduce overtime costs down to zero.• Ensured that all required data and generated reports were documented using a variety of software • Entered patient data, verifying insurance coverage and collecting payment for medical services; diligently multi-tasked between verifying confidential patient file information and providing excellent customer service.

• Collaborated with staff, student attorneys, and supervisor to assist a law clinic client return safely to her home after she missed her last opportunity to catch a suburban bus home with her infant daughter; received a letter of commendation from the law clinic director for my actions.• Maintained order, responded to emergencies, protected people and property, and enforced university rules and regulations; Filled in as a Public Safety Dispatcher.