➢ Utilize “SAGE.” This includes order entry, order maintenance, billing, tracking shipments, etc.➢ Utilize “OASIS” quoting system.➢ Manage projects and accounts as assigned. Project responsibilities include (but are not limited to) quoting, order preparation, order releases, quality control, and vendor and client relationships.➢ Develop a deep relationship with accounts and specific customers assigned. This includes job-site meeting reviews, zoom calls, personal check-ins, etc.➢ Process improvements – This is limitless and can include process improvements, communication enhancements, customers experience, company bonding, etc.➢ Maintain a positive attitude and help promote a positive, strong office culture.➢ Offer solutions to any problems that arise whenever possible.➢ Manage projects for the Chicago office and Mid-Atlantic office, as well as other potential territories around the country.

Work collaboratively with project teams to ensure that a quality project is produced safely, on time, and within budget. Proven ability to multitask and communicate with a variety of constituents. Contract Management ● Obtain pricing ● Execute subcontracts & subcontract change orders ● Review project spec & contract for documentation compliance & maintain compliance ● Review project spec & contract for material & manufacturer compliance – coordination as needed between vendor, GC/Owner & manufacturer ● Review & maintain material documentation and/or required certifications and additional requirements per contract compliance. ● Coordinate with GC/Owner contract compliance officer ● Verify COI and coordinate project specific requirements as needed between contractor/subcontractor and GC/Owner ● Track, verify & submit required EEO documentation ● Verify & track DBE compliance ● Assist in completing DBE audits ● Verify, track & submit subcontractor invoices to AP and GC/Owner ● Schedule of values management ● Prepare & submit monthly pay apps to GC/Owner ● Create & submit transmittals ● Create & submit RFI’s Material Procurement/Management ● Plan take offs ● Material buyouts – obtain pricing and negotiate with vendors ● Process purchase orders ● Review/approve invoices ● Submittal process – obtain & review submittals, submit to GC/Owner, coordinate revisions with vendors ● Create and maintain source of supply ● Create and maintain major material buyout tracker ● Create and maintain stored materials tracker ● Vendor coordination ● Material delivery/shipping coordination

Provided high-level administrative support to the project team; updated and maintained files, composed correspondence, sorted and distributed mail, greeted and directed visitors, managed inventory, and purchase all supplies and equipment.ESSENTIAL JOB RESPONSIBILITIES:• Provide administrative support to Operations personnel • Complete special projects as assigned by Supervisor• Participate in all required safety training• Ability to work in Excel, input data, review formulas as needed• Ability to format, create, proofread in Word• Ability to critically think and analyze data• Ensure that Aldridge’s 5 Key Safety Elements are followed

Coordinate the day-to-day administrative operations; sort and distribute mail, compose correspondence, update and maintain files, manage databases, produce reports, answer incoming phone calls and coordinate travel for the President of the school.

Coordinate the day-to-day administrative operations; sort and distribute mail, compose correspondence, update and maintain files, manage databases, produce reports, answer a high-volume of incoming phone calls on a multi-line system, lead inventory audits, handle the procurement of supplies, and coordinate travel.• Provide influential leadership, coaching, and mentorship to 5 employees and facilitate new training programs to maximize the potential of teams; foster a positive environment and delegate all tasks• Manage collection accounts, lead collections efforts to maximize accounts receivable and mitigate risks, coordinate storage property auctions, and prepare tenant refund checks and correspondence• Plan, coordinate, and lead company events and develop promotional strategies to increase exposure• Deliver world class customer service and create a positive experience; respond to inquiries, requests, or questions, expedite the resolution of escalated complaints, and optimize satisfaction and loyalty

Built, developed, and retained top performing teams for the call center; screened, interviewed, hired, developed, and retained top talent, provided influential leadership and coaching to teams, and facilitated new training programs to maximize staff potential. Conduct performance evaluations and created schedules.• Launched the new call center for the company and led teams to consistently surpassing expectations• Developed, implemented, and introduced new policies and procedures to optimize satisfaction and service and enhance performance; influenced new process improvements and drove positive change• Delivered world class customer service and created a positive experience; overcame customer objections, resolved escalated complaints, responded to inquiries or requests, and increased loyalty

Provided high-level administrative support to the engineering team; answered a high-volume of incoming phone calls on a multi-line system, updated and maintained files, composed correspondence, sorted and distributed mail, greeted and directed visitors, managed inventory, and purchase all supplies and equipment.• Planned, coordinated, and seamlessly executed events and directed all event logistics, including vendor sourcing, procurement of supplies, venue booking, and travel coordination; exceeded goals