Denise Parr Email & Phone Number

Roselle, Illinois, US

Roselle, Illinois, US

➢ Utilize “SAGE.” This includes order entry, order maintenance, billing, tracking shipments, etc.➢ Utilize “OASIS” quoting system.➢ Manage projects and accounts as assigned. Project responsibilities include (but are not limited to) quoting, order preparation, order releases, quality control, and vendor and client relationships.➢ Develop a deep relationship.

Libertyville, Illinois, US

• Work collaboratively with project teams to ensure that a quality project is produced safely, on time, and within budget. Proven ability to multitask and communicate with a variety of constituents. Contract Management
• Obtain pricing
• Execute subcontracts & subcontract change orders
• Review project spec & contract for documentation compliance & maintain compliance
• Review project spec & contract for material & manufacturer compliance – coordination as needed between vendor, GC/Owner & manufacturer
• Review & maintain material documentation and/or required certifications and additional requirements per contract compliance.

Libertyville, Illinois, US

• Provided high-level administrative support to the project team; updated and maintained files, composed correspondence, sorted and distributed mail, greeted and directed visitors, managed inventory, and purchase all.
• Provide administrative support to Operations personnel
• Complete special projects as assigned by Supervisor
• Participate in all required safety training
• Ability to work in Excel, input data, review formulas as needed
• Ability to format, create, proofread in Word

Baltimore, MD, US

Coordinate the day-to-day administrative operations; sort and distribute mail, compose correspondence, update and maintain files, manage databases, produce reports, answer incoming phone calls and coordinate travel for the President of the school.

• Coordinate the day-to-day administrative operations; sort and distribute mail, compose correspondence, update and maintain files, manage databases, produce reports, answer a high-volume of incoming phone calls on a.
• Provide influential leadership, coaching, and mentorship to 5 employees and facilitate new training programs to maximize the potential of teams; foster a positive environment and delegate all tasks
• Manage collection accounts, lead collections efforts to maximize accounts receivable and mitigate risks, coordinate storage property auctions, and prepare tenant refund checks and correspondence
• Plan, coordinate, and lead company events and develop promotional strategies to increase exposure
• Deliver world class customer service and create a positive experience; respond to inquiries, requests, or questions, expedite the resolution of escalated complaints, and optimize satisfaction and loyalty

• Built, developed, and retained top performing teams for the call center; screened, interviewed, hired, developed, and retained top talent, provided influential leadership and coaching to teams, and facilitated new.
• Launched the new call center for the company and led teams to consistently surpassing expectations
• Developed, implemented, and introduced new policies and procedures to optimize satisfaction and service and enhance performance; influenced new process improvements and drove positive change
• Delivered world class customer service and created a positive experience; overcame customer objections, resolved escalated complaints, responded to inquiries or requests, and increased loyalty

• Provided high-level administrative support to the engineering team; answered a high-volume of incoming phone calls on a multi-line system, updated and maintained files, composed correspondence, sorted and distributed.
• Planned, coordinated, and seamlessly executed events and directed all event logistics, including vendor sourcing, procurement of supplies, venue booking, and travel coordination; exceeded goals