Denise Romero Email and Phone Number
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A pragmatic and visionary Learning & Development Leader with over 15 years of combined experience in resource utilization, vendor management, LMS implementation, performance development, onboarding, quality assurance, user experience, customer support, and strategic and long-range planning. My expertise lies in developing and driving company-wide learning and development strategies focused on all facets of learning and talent development to enable a diverse high-performance culture. In my current role as Director of Learning and Development at Hunter Douglas, I play a very hands-on leadership role in driving the outcome of talent and learning strategies that develop our people, increase retention and drive business outcomes.I am invested in agile transformative trends that challenge the status quo and help organizations and their leaders unlock the potential of employees and technology, leading to outstanding synergies. I use a cross-functional, tactical, and collaborative approach and help key stakeholders to align their business and technology strategies, increase agility, and leverage opportunities. Through my commitment to excellence and a dedication to professionalism, I have built teams that exceed industry standards by forming strong professional partnerships based on integrity, ingenuity, and reliability.
Hunter Douglas, Inc.
View- Website:
- hunterdouglas.com
- Employees:
- 1486
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Director Of Learning And DevelopmentHunter Douglas, Inc. Oct 2019 - PresentBroomfield, Colorado, United States▸Responsible for developing, implementing, monitoring, and measuring training programs. Partners with all business functions and leadership to determine program priorities, and delivery systems, including content creation, roll-out plans, and ROI analytics.▸Conducts current and ongoing strategic assessment of company-wide training and development capabilities. Leads stakeholder partnership, engagement, and support to address gaps in the overall training mission.▸Oversees the creation of content, collateral, e-learning, and other training materials to deliver impactful training. ▸Develops and executes strategic business plans, operational goals, and performance metrics that drive productivity and ensure a superior customer experience.▸Drives people processes (performance and talent management) to ensure that employees’ levels of performance and capabilities meet current and future standards.
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Senior Manager - Learning And DevelopmentHunter Douglas, Inc. Jul 2017 - Oct 2019Broomfield, Colorado, United States▸Functioned as a leader and head of strategic development on all training programs relating to Hunter Douglas products and corporate training programs. ▸Was responsible for managing the creation, research, production, marketing, presentation, evaluation, and quality control of all corporate training programs. ▸Managed and strategized the creation, writing, directing, development, and production of presentations, interactive exercises, workbooks and handouts, video support, webcasts, podcasts, and online courses.▸Managed a team of instructional designers, curriculum specialists, and trainers and led a team of information technology liaisons to create systems and reports for programs to track the program effectiveness using metrics, analysis, and management reporting.
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Program Training ManagerHunter Douglas, Inc. 2008 - Jul 2017Broomfield, Colorado, United States▸Functioned as a Team Leader and Head of Strategic Development on all training programs relating to Hunter Douglas products and corporate training programs. ▸Was responsible for managing the creation, research, production, marketing, presentation evaluation, and quality control of all corporate training programs.▸Focused on training programs that are designed for dealers, installers, internal sales associates, and customer service.▸Worked with internal and external stakeholders, sponsors, SMEs, and learners to develop comprehensive, creative training programs for the full scope of each project.▸Led teams that are responsible for all aspects of their training programs, from initial idea and development to execution.
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Training And Quality Assurance ManagerRegis University 2006 - 2008Denver, Colorado, United States▸Responsible for all training objectives within University Services by planning and conducting all training initiatives.▸Evaluated quality service by monitoring and evaluating individual performance based on assessments and coaching.▸Maintained training and quality service for a group of 25 associates at different locations. Monitored associates monthly to maintain and improve quality assurance.▸Created training manuals for all training needs and traveled to all locations to train associates. Developed assessments to evaluate and assess additional and current training needs.▸Evaluated processes and staff to improve the image, quality, and responsiveness of the department. -
Customer Service ManagerGlobal Crossing Conferencing, Inc. Sep 1994 - 2003Westminster, Colorado, United States▸Managed a team of 6-18 employees supporting the company’s highest revenue-generating service product. ▸Worked closely with other departments to track trends, forecast future growth, and provide consistent customer service.▸Assisted with the development and implementation of service policies and explaining these to staff and customers.▸Prioritized, assigned, evaluated, and supervised the work of all Customer Service Representatives, provided coaching and guidance for performance improvement and development; directed and oversaw the training of new representatives.
Denise Romero Skills
Denise Romero Education Details
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Organization Development
Frequently Asked Questions about Denise Romero
What company does Denise Romero work for?
Denise Romero works for Hunter Douglas, Inc.
What is Denise Romero's role at the current company?
Denise Romero's current role is Director of Learning and Development @ Hunter Douglas.
What is Denise Romero's email address?
Denise Romero's email address is de****@****las.com
What is Denise Romero's direct phone number?
Denise Romero's direct phone number is +184566*****
What schools did Denise Romero attend?
Denise Romero attended Regis University.
What are some of Denise Romero's interests?
Denise Romero has interest in Science And Technology, Education.
What skills is Denise Romero known for?
Denise Romero has skills like Teaching, Microsoft Office, Powerpoint, Research, Microsoft Word, Microsoft Excel, Html, Photoshop, Customer Service, Windows, Editing, Instructional Design.
Who are Denise Romero's colleagues?
Denise Romero's colleagues are Carlos Salazar, Miguel Orlando Núñez Oyarzún, Bernie Lara, Javier Fernando Mata Rangel, Junior Aguirre, Candy Detter, Mikayla Meyer.
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Denise Romero
Aspiring Md-Phd Candidate In Neuroscience | Undergraduate Researcher At The Uf Com | Major In Biochemistry + Minor In Health Disparities In SocietyGainesville, Fl -
Denise Romero
Project Management | Csr | Customer Service | Marketing & CommunicationsSalt Lake City, Ut2bbva.com, martin-audio.com -
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