On-site recruiting and supervision of customer service personnel for benefits call center at Aon Hewitt

Outward facing operations responsibility for maintaining and growing existing business through total facility selling concept. Recruiting, interviewing and placing candidates using many sources including online job boards, direct recruiting and networking. Account maintenance of current client database through placement of qualified administrative and clerical personnel on temp to hire, temporary and direct hire basis.Prospecting for new business using direct and indirect marketing techniques (including contacting lapsed clients, 'ad-calls', internet research, networking.)Monitoring staff in execution of standard operating practices to ensure productivity goals are met. Operations manager for team of 2-4 staffing supervisors and administrative support staff. Additional responsibilities include

Lead operations person responsible for day-to-day activities. Mentor to staffing supervisor.Recruiting, interviewing and placing of candidates.Maintenance of existing book of business."Selling from the Desk' approach to re-establishing lapsed business clients.

Recruiting, interviewing and placing of candidates.Maintaining current client relationships.Weekly payroll processing through balance phase.Ordering of all materials for office - office supplies, marketing literature.