Denise R Johnson

Denise R Johnson Email and Phone Number

Vice President, Billing & Collections at Munich Re (Group) @ Munich Re
Denise R Johnson's Location
Greater Chicago Area, United States, United States
Denise R Johnson's Contact Details

Denise R Johnson work email

Denise R Johnson personal email

About Denise R Johnson

A highly dedicated and results-oriented operations executive with proven experience in customer service, claims, business process outsourcing, process re-engineering, and project management. A proven leader in strategic implementation and managing organizational change. Additional competencies in contact center management, quality and compliance programs.

Denise R Johnson's Current Company Details
Munich Re

Munich Re

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Vice President, Billing & Collections at Munich Re (Group)
Denise R Johnson Work Experience Details
  • Munich Re
    Vice President - Billing & Collections
    Munich Re Apr 2022 - Present
    Munich, Bavaria, De
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  • Munich Re
    Digital Product Management Lead
    Munich Re Jun 2020 - Apr 2022
    Munich, Bavaria, De
    View
  • Allianz Global Corporate & Specialty (Agcs)
    Principal, Business Architect - Organization And Business Transformation
    Allianz Global Corporate & Specialty (Agcs) Mar 2018 - Jun 2020
    Unterföhring, Bavaria, De
    View
  • Cna Insurance
    Assistant Vice President - Claim Operations And Implementation
    Cna Insurance Jun 2014 - Jul 2016
    Chicago, Illinois, Us
    Customer contact center, program management and implementation. Responsible for strategic initiatives and transformational business process outsourcing (BPO) efforts; including offshoring to India.
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  • Cna Insurance
    Director - Claim Operations
    Cna Insurance Apr 2011 - Jun 2014
    Chicago, Illinois, Us
    Claim call center, claim assignment and customer correspondence. Implemented department processes and structure to align with technology and enterprise stategies
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  • Cna Insurance
    Director, Services And Operations
    Cna Insurance Jan 2009 - Apr 2011
    Chicago, Illinois, Us
    Receivables management, application of payments, issue and dispute resolution and vendor relationships. Developed and implemented compliance, accuracy, and timeliness program.
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  • Cna Insurance
    Senior Operations Analyst
    Cna Insurance May 2005 - Dec 2006
    Chicago, Illinois, Us
    Responsible for process improvement implementation and project management across Worldwide Operations
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  • Zurich Life
    Premium Operations Manager
    Zurich Life 2001 - 2005
  • Zurich Life
    Underwriting Service Associate
    Zurich Life Sep 2000 - 2003

Denise R Johnson Skills

Insurance Business Process Improvement Risk Management Property And Casualty Insurance Process Improvement Commercial Insurance Leadership Operations Management Claim Underwriting Call Centers Management Coaching Training Customer Service Business Analysis Vendor Management Contact Centers Strategic Planning Project Management Change Management

Frequently Asked Questions about Denise R Johnson

What company does Denise R Johnson work for?

Denise R Johnson works for Munich Re

What is Denise R Johnson's role at the current company?

Denise R Johnson's current role is Vice President, Billing & Collections at Munich Re (Group).

What is Denise R Johnson's email address?

Denise R Johnson's email address is dn****@****ail.com

What skills is Denise R Johnson known for?

Denise R Johnson has skills like Insurance, Business Process Improvement, Risk Management, Property And Casualty Insurance, Process Improvement, Commercial Insurance, Leadership, Operations Management, Claim, Underwriting, Call Centers, Management.

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