Denise Kendall

Denise Kendall Email and Phone Number

Technical Operations Manager @ Sigma Technologies, Ltd.
perrysburg, ohio, united states
Denise Kendall's Location
Warren, Ohio, United States, United States
Denise Kendall's Contact Details
About Denise Kendall

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Denise Kendall's Current Company Details
Sigma Technologies, Ltd.

Sigma Technologies, Ltd.

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Technical Operations Manager
perrysburg, ohio, united states
Website:
teamsigma.com
Employees:
119
Denise Kendall Work Experience Details
  • Sigma Technologies, Ltd.
    Functional Manager
    Sigma Technologies, Ltd. Oct 2022 - Present
  • Lumen Technologies
    Lead Project Manager
    Lumen Technologies Oct 2021 - Oct 2022
    Lead Project Manager of the Fiber Overbuild Program in South Florida. Managed internal and external contractors and staff throughout engineering and construction processes. Created and supplied weekly metrics report to director for executive review.  Own the project schedule and met all feature deadlines by proactively finding and mitigating any engineering and construction roadblocks. Created tracking spreadsheets that will aid in meeting all major project goals on a day-to-day basis. Responsible for 300 projects with $55M spend in 1st year of program. Work closely with internal and external departments to ensure goals are being met on a month-to-month basis.
  • Kenton Group
    Project Manager
    Kenton Group Feb 2016 - Oct 2021
    Warren, Oh
    Responsible for Project Management of CenturyLink\Lumen Connect America Fund initiative for 6 states. Managed internal and external contractors and staff throughout engineering and construction processes. Created and supplied weekly metrics report to director for executive review.  Owned the project schedule and met all feature deadlines by proactively finding and mitigating any engineering and construction roadblocks. Created tracking spreadsheets that aided in meeting all major project goals on a week-to-week basis; as well as 100% attainment of yearly living unit goals. Responsible for over 3400 projects and $101M in average spend over 5 years. Worked closely with engineering, construction, ONA, Structure Loading, and Operations to ensure goals were met on a year-to-year basis.
  • Centurylink
    Local Customer Care Manager
    Centurylink Jan 2008 - Sep 2015
    Warren, Oh & Lorain, Oh
    Directly supervised a staff of 8 retail sales consultants. Conducted all aspects of Human Resources including interviewing, hiring, training, holding staff meetings, performance reviews, and corrective action plans. Managed budget and expenses for multiple locations.  Led retail store locations, for 5 consecutive years, to the top 10% of profitable stores in the country.  Developed a referral database tracking system to enhance teamwork between departments, increasing referrals by 42% year over year.  Increased productivity in retail location by 18% in 1st year and 38% in 2nd year. Location was on track to surpass targets prior to store closure. Designed spreadsheets, reporting methods, and presentations that aided in exceeding sales goals by 3% year over year.
  • Embarq
    Assistant Retail Manager
    Embarq Feb 2006 - Jan 2008
    Warren, Oh
    Assisted store manager with daily operation of retail location. Prepared all time entry, schedules, and reporting for Human Resource purposes. Coordinated all outside events including staffing, sales goals, prize giveaways, and follow up sales. Responsible for audit preparedness and inventory counts. Created a scan, track, and count system that allowed retail locations to keep 100% inventory compliance for 9 consecutive years. Implemented a daily check and balance system to ensure that all corporate policies and procedures were followed. The use of this aided in receiving a passing audit score for 5 of 5 audits.
  • Sprint
    Credit Acquisition Representative
    Sprint Feb 2001 - Jun 2002
    Warren, Oh
    Ensure all aspects of credit are accurately reflected on new telephone installation orders. Contact customers to collect past due accounts, deposits, or advance payments. Research accounts for customer or employee fraud.
  • Sprint
    Sales Consultant
    Sprint Aug 1991 - Jan 2001
    Warren, Oh
    Assist customers with billing inquiries, selling appropriate products/services, taking payments, and ensure 100+% of monthly sales goals.

Denise Kendall Skills

Telecommunications Sales Wireless Call Centers Management Direct Sales Account Management Customer Satisfaction Solution Selling Sales Operations Customer Service Team Leadership Customer Experience Customer Retention Salesforce.com Troubleshooting Selling Time Management Cellular Communications Multi Unit Retail Management Cloud Storage Dsl Microsoft Excel Operational Excellence Exceptional People Skills Exceeding Expectations Powerpoint Microsoft Word

Frequently Asked Questions about Denise Kendall

What company does Denise Kendall work for?

Denise Kendall works for Sigma Technologies, Ltd.

What is Denise Kendall's role at the current company?

Denise Kendall's current role is Technical Operations Manager.

What is Denise Kendall's email address?

Denise Kendall's email address is de****@****ink.com

What are some of Denise Kendall's interests?

Denise Kendall has interest in Watching Sports, Children, Spending Time With Family, Management Training, Reading.

What skills is Denise Kendall known for?

Denise Kendall has skills like Telecommunications, Sales, Wireless, Call Centers, Management, Direct Sales, Account Management, Customer Satisfaction, Solution Selling, Sales Operations, Customer Service, Team Leadership.

Who are Denise Kendall's colleagues?

Denise Kendall's colleagues are Liz Cajacob, Adam Reedy, Jeff Baldwin, Manisha Awaghade, Evan Gibbs, Joshua Short, Jozeph Shalash.

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