• Over 25 years in medical office administration and key account sales experience including: territory management, Revenue Cycle Director, Patient Accounting Manager, AR supervisor, front office supervisor, and billing representative with a proven record for leading teams, providing optimum patient relations, applying problem solving skills while ensuring the integrity of financial records. • Proven experience improving processes, managing resources, establishing & adhering to policies and procedures, facilitating change, and leading teams • Strong sales, marketing and relationship building skills with executives, hospitals and physician conglomerates • Budgeting, forecasting, accounts receivable, accounts payable, reconciliations and medical billing experience combined with skills necessary for improving bottom-line profitability while enhancing customer service• Employee relations experience for interviewing, hiring, training, motivating, developing and scheduling employees • Skilled in reducing labor cost while improving service• Solid conceptualizing and organizational skills for formulating actions that empower employees to excel• Strong computer skills: Microsoft Office Suite• CPAT – Certified Patient Account Technician, CMBS – Certified Medical Billing Specialist, CPC-Certified Professional Coder, Microsoft 365 Certified