Denise Salsbury Email & Phone Number

Sierra Vista, Arizona

Sierra Vista, Arizona

Tucson, Arizona

Reno, Nevada Area

Responsible for billing and collection of specialty clinics including Neurology, Nephrology, Physiatry, Pediatric Oncology, Oncology, Hematology, Radiation Therapy, Wound Care, Acupuncture, Infectious Disease, Critical Care Services, Hyperbaric Oxygen Therapy, Rheumatology, Infusion Therapy, Plastic Surgery and Cosmetics . Worked with all payers commercial and governmental, providing extensive payer analysis. As a coordinator was instrumental in solving denials and payer trends to increase cash flow and reduce denials. Was leader in providing guidance and training for statues, laws, regulations and healthcare/billing compliance. Extensive billing for trauma and critical care cases. Special focus on Senior HMO’s, motor vehicle accidents, organ procurement cases, veteran’s administration, county and research programs.  Extensive Denial Management Retroactive Authorizations Increased timely follow up and Appeals to increase revenue and reduce write offs Monthly reporting of denials and training provided to clinical site to avoid payment delays Extensive reporting and enhanced Microsoft Excel skills Account reconciliation and auditing Reduced uncollectable accounts by utilizing my skills and drive to appeal

Redwood City, Ca

Directed staff of 25, responsible for hiring, dismissing, evaluations, promoting, training and professional development, with accountability for generating $5 million in net revenue collected monthly, working with clients Nationwide on ESRD Laboratory billing and reviewing all new regulations. Billed all national medicaid providers, insurance carriers and governmental payors. Maintained all client and payer contracts. Reviewed denials for payer and governmental rejections; high Medicare payer mix allowing for increased Medicare billing and denial experience. Audited accounts for accuracy and compliance. Worked on proprietary software with developers to improve system. Responsible for all compliance related to Medical Billing, ICD-9 and CPT, Medical Records and Client Invoicing.

Nashville, Tn

Led independent sales to revenue cycle professionals for a 400+ key accounts territory, by utilizing extensive revenue cycle experience to increase sales to hospitals, physician conglomerates, and executive directors. Maintain considerable relationships within territory while conjointly increasing new client base to drive profits. Analyzed reports and instructed hospitals on system usage to decrease A/R, improve workflow, and assisted customers in writing policies and procedures to streamline their processes.

Mammoth Lakes, Ca

– Directed staff of 27 employees providing annual performance evaluations, monthly/annual reports, training, and maintained policies and procedures, reporting directly to the Chief Financial Officer. Analyzed operations and implemented process improvements while consulting with executives on operational and compliance issues along with patient relations matters. Reviewed accounts receivable for denials/delays to resolve problems. Managed annual contracts and new contracts in order to optimize cash flow. Monitored hospital AR to adhere to guidelines set by Board of Directors, CFO, and CEO for a $1.5 million annual budget. Created strategic plans for ensuring that hospital’s mission and vision were supported.

Jackson, Ca

Responsible for all aspects of the front office procedures for a busy department in a mid-size hospital including reports, medical records, scheduling and admission process. Training staff and developed appropriate patient flow charts to aid in scheduling procedures. Designed, arranged, and managed 5 employees for optimum efficiency. Trained personnel on medical software, managed all patient accounts and office accounting. Negotiated denial reviews with insurance companies. While at Sutter I also worked in billing, admissions, radiology and medical records. I was the accounts receivable supervisor responsible for a staff of 5 that processed all payments to patient accounts and rectified all credit balances as they came in.