Denise Serdenes Email & Phone Number

Melbourne, Vic, Au

Melbourne, Vic, Au

My role as paralegal includes providing support to solicitors in the Building and Construction Law team by carrying out the following duties:• Drafting correspondence, including memorandums and emails of advice, letters of demand, briefs to experts and Counsel.• Undertaking document review and analysing and summarising documents, such as expert reports, construction contracts, consultant agreements.• Undertaking legal research, including drafting case summaries on recent relevant building and construction law decisions.• Maintaining and updating records of legal matters.Additionally, I undertook a 3-month rotation in the Workplace and Employment Law team.

• Facilitating equitable access to education for students with a disability through note-taking in lectures and providing assistance (such as reading aloud) during exams.

• Providing high-level administrative support to 2 Partners and their teams in the Corporate M&Apractice area.• Using Intapp Time to accurately track and record Partners' time.• Preparing, editing and uploading bills using Elite and distributing invoices directly to clients.• Coordinating and scheduling lawyers' calendars, meetings and conferences.• Receiving and distributing all incoming physical and electronic mail.• Navigating iManage to print, scan and electronically file and sort legal documents.• Preparing engagement letters, electronically and physically opening and closing files.• Assisting with the preparation of matter estimates and managing conflicts.• Managing the team's matters list and regularly sending updates.• Reconciling AMEX and payroll expense reimbursements for the team.

• Telephone and reception inquiries including taking new client inquiries.• Opening and closing files.• Maintaining calendars and appointments.• Electronic filing, photocopying and scanning.• Attending to hard copy mail.• Preparing court documents, briefs and general correspondence.• Drafting Wills and Powers of Attorney.• Assisting with probate applications.• Filing court documents.• Deeding documents.• Drafting blogs on a regular basis.• Drafting invoices and billing.• Other general administrative tasks.• Competent knowledge and operation of LEAP legal software.

• Liaising with customers, contractors, and management by phone and email.• Rapidly actioning customer feedback and enquiries.• Handling filing and records management, including confidential banking reports.• Price auditing and stocktake.• Responsible for office inventory maintenance such as ordering and stocking supplies.• Actively supporting leadership team and team members with general administrative tasks.

• Building rapport with customers to ensure a delivery of seamless customer service and tailored solutions.• Providing fast and friendly customer support for incoming calls or inquiries.• Processing transactions and returns.

Doctor Of Law - Jd

Activities and Societies: Quarter Finalist, MULLS First Year Witness Examination.

Bachelor Of Arts - Ba, Criminology

Activities and Societies: President of the Melbourne University Greek Association (MUnGA) (2019-2020); Mary Jane Lewis Scholarship.

Vce (Victorian Certificate Of Education)

• School DUX and DUX of Business Management (45), Legal Studies (50) and English (38) (2017) • School Captain (2017) • Big Brothers Big.