Denise Serdenes Email & Phone Number

Melbourne, VIC, AU

• My role as paralegal includes providing support to solicitors in the Building and Construction Law team by carrying out the following duties:
• Drafting correspondence, including memorandums and emails of advice, letters of demand, briefs to experts and Counsel.
• Undertaking document review and analysing and summarising documents, such as expert reports, construction contracts, consultant agreements.
• Undertaking legal research, including drafting case summaries on recent relevant building and construction law decisions.
• Maintaining and updating records of legal matters.Additionally, I undertook a 3-month rotation in the Workplace and Employment Law team.

• Facilitating equitable access to education for students with a disability through note-taking in lectures and providing assistance (such as reading aloud) during exams.

• Providing high-level administrative support to 2 Partners and their teams in the Corporate M&Apractice area.
• Using Intapp Time to accurately track and record Partners' time.
• Preparing, editing and uploading bills using Elite and distributing invoices directly to clients.
• Coordinating and scheduling lawyers' calendars, meetings and conferences.
• Receiving and distributing all incoming physical and electronic mail.
• Navigating iManage to print, scan and electronically file and sort legal documents.

• Telephone and reception inquiries including taking new client inquiries.
• Opening and closing files.
• Maintaining calendars and appointments.
• Electronic filing, photocopying and scanning.
• Attending to hard copy mail.
• Preparing court documents, briefs and general correspondence.

• Liaising with customers, contractors, and management by phone and email.
• Rapidly actioning customer feedback and enquiries.
• Handling filing and records management, including confidential banking reports.
• Price auditing and stocktake.
• Responsible for office inventory maintenance such as ordering and stocking supplies.
• Actively supporting leadership team and team members with general administrative tasks.

• Building rapport with customers to ensure a delivery of seamless customer service and tailored solutions.
• Providing fast and friendly customer support for incoming calls or inquiries.
• Processing transactions and returns.

Doctor Of Law - Jd

Activities and Societies: Quarter Finalist, MULLS First Year Witness Examination.

Bachelor Of Arts - Ba, Criminology

Activities and Societies: President of the Melbourne University Greek Association (MUnGA) (2019-2020); Mary Jane Lewis Scholarship.

Vce (Victorian Certificate Of Education)

• School DUX and DUX of Business Management (45), Legal Studies (50) and English (38) (2017) • School Captain (2017) • Big Brothers Big.